Manager Customer Service
Resume:
Diana G. Price
Midlothian, Texas 76065
abjfin@r.postjobfree.com
Accounting Manager
Results-focused, quality-driven professional with more than 10 years of
Accounting Management experience. Expanded audit process resulting in
reduced losses. Proactive leader with successful background developing and
implementing solutions, new processes, systems and controls to meet current
and future business requirements. Organized; detail oriented, problem
solver with proven results in cost containment. Thrive on opportunities to
drive people and processes. Proficient in JD Edwards, PeopleSoft, Excel,
Word, Adobe Acrobat/Reader and
MAS 90.
PROFESSIONAL EXPERIENCE
PIER 1 IMPORTS CORPORATE OFFICE - Fort Worth, Texas - 2003 to 2010
A $1B Global importer of unique home furnishings
Credit Accounting Manager
Reconciled all period, quarter and fiscal year end financial close
activities for assigned general ledger accounts accurately and timely so
respective balances are properly reflected for public reporting. Managed
bank card interchange rates for fluctuating variances by implementing daily
and monthly analysis on processing fees to reduce expenses. Partnered with
our bank card processor on new product launches and expansions that impact
accounting processes. Assessed and maintained Sarbanes-Oxley (SOX) 404
documented controls and collaborated with executive management to meet
regulations. Provided strategic direction for over 1,100 stores.
Partnered with auditors during reviews and audits to ensure compliance with
all qualified requests.
. Reduced losses 18% by implementing new audit procedures saving $110
thousand annually
. Developed and implemented new department procedures, processes and
controls resulting in 25% production efficiency
. Managed cost fluctuation of interchange rates, saving $2 million
annually over a 6 year period
. Highly focused with ability to direct over 1,100 stores and act as key
liaison for over 1,200 customers
MOTOR CONTROLS, INC. - Dallas, Texas - 1997 to 2003
A $10M Control Panel manufacturer
Accounting Manager
Managed and directed total scope of day-to-day accounting functions.
Handled all Accounts Payable/Receivable activities including processing
daily invoices, daily bank deposits and entries. Prepared Return
Merchandise Authorizations for customers, coordinated and documented
returns.
Partnered with Sales and Purchase departments to ensure accounting
activities maintained compliance with company requirements. Oversee
troubleshooting to maintain MAS 90 software system. Single point-of-
contact for all issues related to shipping, order and payment, and customer
service. Assisted with inventory preparation, payroll and processing sales
and purchase orders.
. Reduced pre-production errors 64% by implementing new procedures,
processes and controls resulting in a revenue increase of $27
thousand annually
. Excellent Customer Service recognition from Senior Management on 360
performance evaluation while acting as single-point-of contact with
over 1,200 customers
. Continually initiated RMA upgrades to MAS 90 software system including
inventory set up process with checks and balances on both A/P and A/R
resulting in a savings of $32 thousand annually
ARLINGTON NATIONAL BANK - Arlington, TX . New Accounts Representative,
1995 - 1996
DELTA AIRLINES - Dallas, TX . Flight Attendant, 1992 - 1995
PRAIRIE STATE BANK - Grand Prairie, TX . New Accounts Representative, 1985
- 1992
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