Customer Service Sales Representative
Resume:
Steven M. White
Portland, Or 97266
abjfhk@r.postjobfree.com
Education
PORTLAND COMMUNITY COLLEGE Graduated 2005
Associates Degree
Summary of Qualifications
-Excellent customer service skills -Friendly
-Determined to finish assignments -Go out of way to perform quality work
above expected
-Team Player -Ability to handle repetitive assignments
-Hard worker -Type 50 wpm
-Knowledge of Microsoft Office -Respectful
Work Experience
QUALITY HEALTH SOLUTIONS, INC. Portland, Oregon 2008 - 2010
Wellness Customer Support Representative:
-Managed accounts for the #1 Wellness Company in the United States.
-Provided customer support for a variety of companies with a total of
approximately 50,000 participants.
-Processed Health Risk Assessments, Lifestyle Management Programs,
and
Biometric Screenings.
-Contacted Wellness participants to help them comply with program
requirements and achieve program incentives.
-Familiar with HIPAA laws regarding PHI and disclosure regulations.
VOLT
Assigned at John Deere Portland, Oregon 2008
Parts Auditor
-Reviewed coworkers picked items to verify accurate shipping order
supplies.
-Wrote reports on each employee that was audited and presented to
supervisor.
SORENCO LABORATORIES, INC. Salt Lake City, Utah 2005 - 2007
Pre-Weigh and Quality Control Technician
-Pre-weighed wholesale products such as makeup, shampoos, Acai
drinks, protein drinks.
-Inventoried up to 100 incoming products daily, emailed/phoned 5-10
inquiry follow-ups through shipping, Research & Development, Quality
Assurance, vendors, and edited/ filed 20 product documentations for
warehouse production.
-Performed qualitative tests on raw samples such as pH, specific
gravity, viscosity, and visual inspection.
ARRIVE STAFFING Lake Oswego, OR 2004
Assigned at Bates Capital
Portfolio Input Specialist
-Mass data input of investment portfolios on JP Morgan accounts.
-Reviewed accounting data for accuracy.
HOUSEHOLD CREDIT SERVICES Tigard, OR 2001 - 2002
Credit Card Collections Specialist
-On outbound dialing system, approximately 600 collection calls per
day.
-Received payments on 1-6 months past due credit card accounts up to
$300 - 10,000 per day.
-Versed on state credit card laws and policy.
-Collected via debit cards, checks, money orders, recurring payments.
-Updated account documentation to clarify account history.
USA TODAY Portland, OR 2000 - 2001
Independent Sales Representative
-Delivered daily newspapers to assigned locations.
-Collected payments from vendors.
-Summarized sales inventory and relayed to headquarters.
Community Volunteer Work
Served two-year church mission. Philippines 1997 - 1999
Speak and Write Tagalog
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