Bonnie Bergstrom

**** *. **** * *.

Omaha, NE ***24

Home: 402-***-****

Cell: 402-***-****

OBJECT I V E

I aspi re to secure a position where I can utilize my customer service experience.

E D UCAT IO N

State Licensed Assisted Living Administrator

Manager/Medication Aide

Nationally Ce rtified in Dementia Ca re

WORK EXPER I E NCE

An Angel’s Touch Alzheime r’s Assisted Living

O maha, NE

April 2006 - Present

Responsibilities include direct resident care, assisting with resident activities of daily living,

medication administration, overseeing medication administration records, behavior documentation and

documentation of any changes in resident needs, Doctor’s orders, Doctor’s updates, pharmacy reviews

and making sure all medications are delivered and properly filled, labeled and proper amounts are

received. Manage 10 staff members that work 3 shifts around the clock, and see to it that staff is

following all policies and procedures mandated by the state and the company.

I assist the administrator with marketing for the company, giving tours, potential resident

assessments, and other various things to lighten the load of the administrator.

I a lso stay in close contact with families and POA of the residents to keep them informed and updated

about their loved one and have established wonderful relationships.

National Arbor Day Foundation

Lied Lodge & Conference Center

Nebraska City, NE

June 2001 – July 2005

I started as a dining room/banquet server and one year later I was asked to become an assistant

d ining room/banquet manager to oversee all of the servers of the dining room and banquets as well as

t he bartenders. While working as a dining room manager, I was invited by the Vice President of Arbor

Day Farm to apply for the position as his administrative assistant. The Vice President liked my

personality and the way I interacted with people and felt I would be a great asset for his office to be the

person visitors would be greeted by.

I had many responsibilities which included keeping my bosses schedule, coordinating t ravel for him

and for other members of the management team. Attended meetings to take meeting minutes, and

t hen type and distribute them to all department managers. I answered a multi-line telephone and

d irected calls according to the availability of management as well as greeting people that walked in to

see my boss and being the fil ter for him according to his availability. I also did filing, helped with

advertising and worked closely with advertising agencies. I t was my responsibility to help with the

coordination of many events held at Arbor Day Farm as well as attending V.I.P. events with my boss.

A lso assisted other members of the management team in any way I was needed.

QUAL I F ICAT IO NS

Highly communicative; capable of establishing positive relationships, strong leadership skills combined

w ith resourcefulness and the ability to work independently. I am self-motivated with great time

management and organizational skills as well as a very professional attitude.

REFERENCES

Available upon request

Contact this candidate