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Customer Service Representative

Location:
Stockton, CA, 95206
Posted:
October 15, 2010

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Resume:

ROSE MARIE SANDOVAL

**** *. ***** **.

Stockton, Ca 95206

209-***-****

abjff7@r.postjobfree.com

OBJECTIVE

Seeking a challenging, career-oriented position that will utilize my

experience and skills, while allowing room for learning and growth.

QUALIFICATIONS

GENERAL OFFICE/CLERICAL SUPPORT

EXCELLENT CUSTOMER SERVICE

COMPUTER LITERATE-(AS400, ProComm software)

DATA ENTRY

TYPING

MULTI-LINE PHONES

ACCOUNTS RECEIVABLE

BILINGUAL SPANISH-(Read & Write Fluently)

Additional Skills: Organized, excellent written & verbal skills, punctual,

self-

Motivated, detail-oriented, quick learner, multi-task oriented.

EMPLOYMENT HISTORY

SAN JOAQUIN LUMBER COMPANY, Stockton, CA

Administrative Assistant

Performed various general clerical support functions.

Answered busy multi-line phone system and direct caller to proper

department.

Processed customer payments.

Accounts receivable/ invoicing / daily mail-outs.

Utilized in-house computer system to access or update customer information.

Organized and ordered all office supplies.

Bilingual Spanish Interpreter as needed.

CENTRAL VALLEY WASTE SERVICES, Lodi, CA

Customer Service Representative

.Assisted customers via phone and in person in opening/closing, changing

service

And setting up pre-pay debris boxes, renta-bins, etc.

Received payments in office and by phone.

Utilized radio to communicate with drivers and supervisors.

Processed return mail.

Prepared welcome letters for commercial customers.

Data entry/ prepared work orders for dispatcher.

STOCKTON SCAVENGERS ASSOCIATION, Stockton, CA

Customer Service Representative

Similar functions as listed above.

EDUCATION

Graduate - Edison High School, Stockton, CA

Additional Information Provided Upon Request



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