Norma Iris Irizarry
Port St Lucie, Florida 34983
Employment History:
**/** - **/** ******* Department of Corrections
Alhambra, Phoenix, Arizona
Corrections Officer II : Responsibilities include care, custody and control of inmates.
Intervention when physical conflicts arise using the use of force continuum. In charge
of work crews maintaining outside landscaping, painting and various maintenance
issues throughout the facility. Duties also include ordering and distribution of supplies
as needed. Held the position of Yard Officer/Accountability officer controlling inmate
movement and count for the entire facility.
04/04 - 07/05 Arizona Department of Juvenile Corrections
Eagle Point School, Buckeye, Arizona
Youth Correctional Officer II : Responsibilities included providing training for YCOI
Officers as required. Performed daily inspections and walk through of security areas.
Evidence collections/retention and preservation as needed. Restraining of youth when
necessary in accordance with policy and procedure. Assumed OIC (Officer in Charge),
responsibilities as required in the absence of the Sergeant. Conducted interior/exterior
Perimeter surveillance.
01/98 - 04/04 Lehigh County Prison
Allentown, Pennsylvania
Corrections Officer : Responsibilities included care, custody and control of inmates.
Maintaining order of assigned housing unit. Conflict resolution and interpersonal
Communication skills to diffuse potentially violent situations. Duties also included
disciplinary action and written reports. Trained in various areas such as, dispatch
operations, laundry facility operations. Also trained in working the lobby and visitation
dealing with the public.
09/94 - 01/98 Bethlehem Area School District
Bethlehem, Pennsylvania
Hall monitor/School Security : Responsibilities included maintaining order throughout
The school, assuring that all students were in class. Patrolling school grounds and
surrounding areas for truant students. Intervention in student conflicts, proctoring study
halls and lunches. Discipline of students as referred by school staff.
04/97 - 01/98 Valley Youth House
Bethlehem, Pennsylvania
Recreation Counselor : Position responsibilities included supervising adolescents in
Crisis shelter. Facilitation of group counseling sessions, and development of
recreational activities. Relief counselor for overnight staff.
05/96 - 04/97 Security Guard
Wells Fargo Guard Service, Fogelsville, Pennsylvania
Responsibilities included patrolling of buildings, monitor alarms, assist employees,
complete written reports.
06/92 - 05/96 Forklift Operator/Order Picker, Polar Plastics, Allentown, Pennsylvania
06/89 - 06/92 Forklift Operator/Order Picker, GTE Sylvania, Fogelsville, Pennsylvania
Education/Training:
08/05 Arizona Department of Corrections
Cultural Diversity, Ethics and Sexual Harassment
CPR and First Aid, Fire Prevention and Occupational Safety Program
Therapeutic Crisis Intervention, contraband and searches, Use of force, Self -defense
tactics Restraint techniques, use of chemical agents, security operations, gang awareness
04/04 Arizona Department of Juvenile Corrections
Handle with Care, Adolescent Development
Behavior management, Suicide Prevention
01/98 Lehigh County Prison
Code of Ethics, Conflict Resolution, Correctional Law, Prison operations
Conducting searches, Security devices, hostage training
4/01 - 12/03 North Hampton Community College
Criminal Justice field, currently hold 54 credits
Honors: Dean’s list all semesters
Criminal Justice Club
1978 - 1983 United States Army
Telecommunications Specialist, responsibilities included typing and computer operations.
Shift Supervision, received an Honorable Discharge.
References
Business: Sergeant Perron
Arizona Department of Corrections
Phoenix, Arizona
602-***-**** ext. 2137
COIII Monique Bullock
Arizona Department of Corrections
Phoenix, Arizona
602-***-**** ext. 2491
ADW Higginbotham
Arizona Department of Corrections
Phoenix, Arizona
602-***-**** ext. 2100
Personal: Kristian Bergollo
Michelle Frechette