Customer Service Sales

JOE GAMESON

** ****** ****, ******* *******, Colorado 80829 719-***-****

email: ***********@****.***

Over 16 years experience in customer service and cash handling. 2 years

sales experience in the health industry and financial institutions.

Creative problem solver with ability to improve morale and resolve

conflict.

. Microsoft Word, Excel, PowerPoint, Easy Teller, Teller

Express

EXPERIENCE

JP CHASE MORGAN- COLORADO SPRINGS, CO

Teller I October 2009 - July

2010

Responsibilities:

Offered customer service through cash handling and processing business

deposits, personal deposits, auto loan payments, credit card payments,

mortgage payments, federal tax payments, cash advances from credit

cards, unemployment and cash gift cards and also processed withdraws.

In charge of maintaining a balance of $500,000 in the teller cash

dispensaries, filling it twice a week to handle weekly cash needs for

all teller stations. Personal cash box and teller cash dispensaries

were audited on a quarterly basis. Held 1 of 2 combinations in dual

control for the safe and night drop, and logged and processed night

drop deposits for merchants. Upsold products for account holders and

created referrals for personal bankers with working knowledge of all

products. Balanced drawer at the end of every shift with a cash box

limit $26,000.00

AMERICAN NATIONAL BANK - COLORADO SPRINGS, CO

Teller Trainee October 2008 -

October 2009

Responsibilities:

Offered customer service through cash handling and processing business

deposits, personal deposits, auto loan payments, credit card payments,

mortgage payments, federal tax payments, cash advances from credit

cards, also processed withdraws and maintained cash limits as

regulated, and balanced drawer at the end of every shift. Prepared

federal cash transaction reports. Trained to work lobby and drive

through, with a cash box limit of $8,000.00.

HEALTH/LIFE INSURANCE SALES - COLORADO SPRINGS, CO

Self-employed April 2006 to

October 2008

Responsibilities:

Licensed through the State of Colorado, and appointed through

Primerica and Cornerstone to sell Life Insurance, Health Insurance,

Mortgages and Financial Planning for clients. Manage client files,

call prospects to set appointments, conduct appointments and prepare

necessary insurance/mortgage papers. As hiring manager, recruit for

team and conduct interviews. Hold Colorado State licenses for life

and health insurance.

DOMINOS - COLORADO SPRINGS, CO

Assistant Manager February 2005 to

April 2006

Responsibilities:

Managed and directed delivery drivers, maintained deposits, balanced

and maintained overages and shortages, prepared credit card sales

reports, labor reports, sales reports, inventory reports, conducted

daily inventory, food ordering, and food quality control. Maintained

the school lunch program during the school year, and handled a multi-

line phone system with heavy volume of calls.

WOODMANS FOOD MARKET - ONALASKA, WI

Front End Supervisor June 1994 to March

2004

Responsibilities:

Managed 50 employees, delegated registers, resolved register issues,

coordinated employee

breaks and lunches, coordinated back up employees, facilitated

customer inquiries, complaints,

and provided information. Managed employee cash drawers, collected

and deposited daily cash,

prepared daily sales reports, started as Checker and was promoted to

Front End Supervisor. Also worked in all departments including

warehouse. Trained in receiving, stocking, pallet jack, floor jack,

stand up fork lift and sit down as well.

EDUCATION

SUMMIT HIGH SCHOOL, FRISCO, CO 1981-1985

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