HEATHER WOLFORD

**** **** ********* ******

West Covina, California 91790

1-626-***-****

OBJECTIVE

Customer Service Representative

Medical Insurance Billing

Patient Records

Pharmacy Technician Assistant

Health Club Training Assistant Manager

Front Desk Representative

Certified Skincare Specialist

EDUCATION

Citrus College, Glendora August 2008

Danville College, Danville, June 1996

PROFESSIONAL EXPERIENCE

FREELANCING LICENSED ESTHETICIAN

May 15, 2009-present

I travel to client's homes where I perform skincare services on clients

I help educate clients with normal to problematic skin in the daily care

of their type of skin and its condition.

TRAINING ASSISTANT MANAGER

L.A Fitness Gym, La Verne Ca. January 30, 2008-March 10, 2008

Built helpful relationship with members

Assisted members how to properly use gym equipment

Gave knowledge & guidance as to how one can attain personal fitness goals

Sold members personal training programs

Followed up with members during their months of training making sure their

satisfied

PERSONAL ASSISTANT TO MEDICAL SPA OWNER

Flawless Med Spa, Laverne Ca, January 30, 2008-March 10, 2008

Filing Medical Records

Business banking

Pulling clients charts & entered clients services received

Answering phones

Making appointments for clients

Checking clients in & out

Handled payment transactions

CUSTOMER SERVICE

Costco Whole Sale, City of Industry, Ca. July 17, 1994

Cashier

Stocking of products

PHARMACY TECHNICIAN

Costco Whole Sale, City of Industry, Ca. September 1994-April 2003

Bookkeeping, MS Word

Heavy phones, appointment setter, checked and confirmed new and refill

requests on pharmacy prescriptions

Conducted insurance billing, decoded doctor's prescription at pharmacy

Assisted members with OTC knowledge of medications

Stocked and shelved OTC medications

Handled payment transactions on register

SALES AGENT

Forever Twenty One

West Covina Westfield Plaza, West Covina, Ca. 1994-1995

Assisted customers with fashion knowledge

HOSTESS-SERVER

Bob's Big Boy

East Land, CA. May 1990-June 1992

Hostess

Food Server

REFERENCES

Gail Stipo Former co-worker at Costco Pharmacy & friend of 14 yrs 1 909 632-

9315

Mina Gardener Former co-worker at Costco Pharmacy & friend of 14 yrs 1 909

593-3894

Michele Hagerty Former co-worker at Bob's Big Boy & friend of 17 yrs 1 909

938- 9562

Susana Glasgow Current friend of 6 years 1-661-***-****

Jacqie Costello Current friend of 9 yrs 1 626 250- 4019

Stephanie Innis Current friend of 7 yrs 1-626-***-****

Karissa Clark Current friend of 6 yrs 1-626-***-****

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