Customer Service Data Entry
Resume:
Brandy Hammock
Las Vegas, NV 89146
abjfd0@r.postjobfree.com
Objective
Seeking a clerical, customer service base position, with room for advancement.
Qualifications
Responsibilities include excellent customer service by understanding the customer’s
needs and/or desire for the product. The ability to listen and defuse infuriated
clients\customers.
Self motivated with a positive attitude and a self starter.
A quick learner, with management experience in retail, banking, auto parts, and in an
office environment.
Have 15 years in customer service.
Skilled at cash handling, master at 10 key, proficient in typing, exceptional data entry,
outstanding organizational abilities, and implement management procedures.
Very efficient in windows ‘95,’98, & XP, Microsoft Word, Excel, Works, and Internet.
Education
Rancho High School
Relevant Experience
7 07 to 4 10 Camping Companies Lot Coordinator /Transportation Supervisor/
Customer Service
Inventorying personal items out of repossessed units,
Making or obtaining keys.
Scheduling and handling all transportation of units to ensure that the transporters
have to proper paperwork to pick up units and that they are going to the right
place or auction.
Taking all of the calls from the auctions to verify that units are ready to be picked
up
Collecting fees, Billing invoices.
Prepared all of the necessary paperwork to have the transporters sign.
Doing various condition reports on various types of units.
Keeping track of how long units are stored on the lot. Contacting the lenders to
obtain releases of the units.
11 06 to 7 07 Expedite Towing Dispatcher/ Office Manger
Answering Phones, Taking information to dispatch to the driver. Handling irate
customers. Calling impounds into the police department. Collecting, and Billing
invoices from customers and drivers. Contacted property managers to ensure
that tasks were completed that they needed such as walk & tag of the property.
Created and implemented a better way of listing and issuing the properties to
have the driver’s to maintain on their daily routes. Filing, data entry, 10 key. On
daily basis.
2002 to 7 07 Auto Zone Parts Sales Mgr,
Closing of store, in charge of a 2 man crew, cash handling, Parts counter, filing,
10 key, data entry, keeping store in top condition.
2001 to 2002 Household Credit Services Customer Service/ Sales Rep
Taking Calls, Data Entry, Handing Disputes, Balancing customers credit
card accounts, 10 key, Filing.
References:
Brian Serrano 702-***-****
Darcy Serrano 702-***-****
Ernest McCloud 702-***-****
Roger Hill 435-***-****
William Beam 702-***-****
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