Customer Service High School

Hang Nguyen 408-***-****

**** ******** ***, *** ****, CA 95122 abjfcp@r.postjobfree.com

Professional Profile

. Reliable . Responsible

. Prompt . Friendly

. Detailed oriented . Able to multi-task

. Energetic . Excellent with computers

. Quick learner . Patience

. Efficient . Great Commitment

Professional Experience

Nth Connect Telecom Inc, San Jose, Ca

May 2007 - Current

Operation Support Supervisor / TechNet Project Lead

Responsibilities:

. Generate reports

. Analyze data

. In charge of a team consisting of 20+ dispatchers

. Interpret and relay information to the team

Assist and support the Directors and CEO

Coconut Grove, Milpitas, Ca

September 2006 - May 2007

Hostess/Cashier/Waitress

Responsibilities:

. Handling cash register

. Providing great customer service

. Moving in a fast pace environment

. Recommend and service food

Closing cash register at night

Express Men, Santa Clara, CA

August 2006 - September 2006

Cashier/Customer Service

Responsibilities:

. Help customers picking out size

. Cash register

. Cleaning & folding clothes

. Provide excellent customer service

Private tutoring, San Jose, CA

March 2006 - January 2007

Tutor

Responsibilities:

. Provide a quiet & productive environment for the kids

. Help the kids with homework

. Maintain a positive and fun work hours

Picking them up from school

. Make food whenever needed

Homework Learning Center, San Jose, CA

July 2003 - March 2006

Tutor

Responsibilities:

. Provide a quiet & productive environment for the kids

. Help the kids with homework

. Create a well-rounded relation with the kids as well as

with the parents

1. Photocopying, filing, keeping track of grades

. Picking kids up from school

Languages (speak, read & write)

2. English

3. Vietnamese

Education

De Anza College

Obtain AA Degree

December 2007

Andrew P. Hill High School

Obtain Diploma

Graduated in 2005

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