Customer Service Management

Melissa Lynn Moller

****-* ****** **., **, Washington, D.C. 20010

Cell Phone: 808-***-**** ? E-mail: abjfaf@r.postjobfree.com

PROFESSIONAL OBJECTIVE - Secure a position working in a legal environment

that employs writing and organizational skills while also providing the

opportunity for research and correspondence. Work within an atmosphere

that offers further experience and enhances familiarity with legal themes.

?Professional Experience

? DIGITAL MEDIA INTERN - National Geographic Society, Washington, d.c.

01/2010 - 05/2010

Produce advertising content for the channel's website, wrote, built,

edited, and published HTML formatted web pages.

? SERVER/HOSTESS - The Melting Pot, Washington, d.c.

11/2007 - 05/2010

Perform a wide variety of customer service and tasks that involve food

management and tableside preparation.

? Leadership

? OFFICE ASSISTANT - The Camden Center for Law and Social Justice,

Camden, NJ. 05/2009 - 08/2009

Assist attorneys and paralegals with client interaction, in-court sessions,

and documentation.

? SCRIBE - The George Washington University Hospital, Washington, D.C.

01/2007 - 05/2007

Shadow the attending doctor in the emergency room documenting details

regarding each patient.

? TUTOR - D.C. Reads, Washington, D.C.

09/2006 - 05/2007

Assist children from preschool to third grade with their studies within the

classroom and after school.

? education/training

Bachelor of Arts/English (May 2010) THE GEORGE WASHINGTON UNIVERSITY,

Major GPA: 3.6

Relevant Coursework: Fundamentals of Business Law, Statistics in the Social

Science, Math and Politics, Early American Literature, Contemporary

Literature, Creative Writing, Critical Methods (Literature Theory),

Postcolonial Literature.

? Languages

Spanish (Intermediate-reading, writing, speaking), Japanese (Intermediate-

reading, writing, speaking)

French (Beginning conversational)

? technical skills

- Proficient with Microsoft Office including Word, Excel, PowerPoint,

Outlook, Publisher, Adobe Photoshop, Dreamweaver, and Content

Management Systems (Vignette)

- Experienced with Internet Based Database Research including JSTOR,

Academic Search Premier, and MLA

International Bibliography

- Academic experience with SPSS

? recommendations

Letters available upon request from

- Linda Eynon, Esq, President of the Camden County Bar Association

- Tracy Riley, Esq, Mount Laurel, New Jersey Councilwoman

Contact this candidate