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Customer Service Manager

Location:
Palm City, FL, 34990
Posted:
May 10, 2010

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Resume:

Ruth Rose

**** ** ********* ******

Palm City, Florida 34990

772-***-**** Cell

abjf97@r.postjobfree.com

WORK HISTORY:

Office Manager, Group One Safety & Security June 2003- January 2010

Bookkeeping (Accounts Payable/Accounts Receivable), Human Resources,

Scheduling, Dispatching, Inventory, Ordering, Customer Service (improving

and providing training toward customer satisfaction), Sales, Data Entry,

Bank Deposits, Bank Reconciliation, Purchase Orders, Collections, Payroll,

Training, Implementing New Ideas & Methods of Improving Production, New

Product Research & Training.

Administrative Assistant, Camtech 2001-2003

Typing, Filing, Shipping, Inventory, Phones, Customer Service, Processing

Client Paperwork, Filling Orders, Parts, Weekly Reports.

Office Manager, Royal Palm Funeral Home 1994-2000

Typing, Processing and Filing Contracts, Payroll, Petty Cash Receipts,

Daily Deposits, Writing Obituaries, Typing and Filing Permits, Typing And

Filing Death Certificates, Daily Reports, Monthly Reports, quarterly

Reports, Interviewing and Hiring New Employees, Telemarketing Supervisor,

Worked With Vice President of Sales Team To Implement New Sales Strategies

And Tactics, Chairperson Of The Safety Committee.

EDUCATION:

AS Degree, West Virginia Junior College, 1993

Diploma, Memorial High School, 1976

SKILLS:

Windows 6.0, Excel, Lotus, Database, AS400, Foxpro, Vista,

Quickbooks, Office 2000, Office XP, Alarm 5, Compass Downloader, Telemagic,

Mas90

Typing 52 - CWPM

Clinical Skills - Phlebotomy, Vital Signs, EKG, Charting

Supply Management, Tracking Budget Expenses, Delegation, Staffing, Managing

Processes, Supervision, Developing Standards, Promoting Process

Improvement, Inventory Control, Reporting Skills.

References Available Upon Request



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