PATRICE EUBANKS

*** ***** ****** . **********, ** 40206

Phone: 502-***-**** Cell: 502-322-7419Eubanks

HUMAN RESOURCES/ADMINISTRATIVE PROFESSIONAL

Corporate Culture Enrichment and Performance Improvement

Benefits Administration / Conflict Resolution/Administrative Management

Talented human resources/administrative professional with a strong

background in initiating, developing and implementing administrative and

human resources process for large corporations. Excellent qualifications

in managing large-scale projects from concept through planning, design,

development and task management. Consistently successful in researching HR

processes and organizational infrastructures, recommending programs that

have improved productivity, increased efficiency, enhanced quality and

strengthened financial results.

AREAS OF EXPERIENCE

. Organizational Needs Assessment .Writing Job Descriptions &

Salary Ranges

. HR Policies & Procedures .HR Transition through Mergers

and Acquisitions

. Recruitment, Training & Retention .Budgeting

. Diversity Training .Regulatory Compliance-OSHA &

EEO

. Administrative Duties .Customer Service

PROFESSIONAL EXPERIENCE AND ACHIEVEMENTS

BEHRINGER HARVARD (Formerly IPC Commercial Real Estate), Louisville, KY

Human Resources Manager - September 1996 - November 1, 2008

Lead day-to-day HR management efforts for this commercial property

management company with over 160 employees nationwide. Supervise a staff

of two with staffing, training and performance evaluation responsibilities.

Lead and direct Human Resources department operational efforts involving:

recruitment and employment, EEO compliance, employee relations,

conflict/dispute resolution and benefits and compensation. Instrumental in

streamlining the entire HR department introducing new processes, procedures

and controls. Turned around and recreated HR department image bringing

integrity to the department through the introduction of innovative and

efficient processes. Reduced turnover by introducing employee testing

system, stronger interview processes and programs to improve employee

morale and retention. Responsible for handling all termination and

disciplinary processes. Led efforts in making Human Resources department

compliant in all areas of HR law. Acted as an Administrator overseeing

employee payroll, Workman's Compensation and 401(k) efforts. Managed

employee benefits plans-Dental, Health, Life, short and long-term

disability and COBRA. Additionally, administered workman's compensation

claims and OSHA reporting.

UNISON COMMERCIAL GROUP, INC (Commercial Real Estate Company)., Louisville,

KY

Manager of Administration & Marketing - February 1987 - September 1996

Scope of responsibilities was diverse and included: management of all day-

to-day department operations, staff supervision, employee performance

evaluations, etc. Administered and managed 401(k) and flexible benefit

plans. Oversaw and managed personnel records, HR reports, processed bi-

weekly payroll, processed workman's compensation and public liability

claims, responsible for company quarterly board minutes.

Additionally, directed and managed all advertising and marketing efforts.

Worked with in-house and outside creative teams in developing advertising

and marketing campaigns. Instrumental in establishing a formal

tenant/customer service program, which resulted in improved customer

satisfaction and corporate image. Received Employee of the Year Award.

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