SHARON WHITE **** AMANDA CT. NW

CEDAR RAPIDS, IA 52405

319-***-****

abjf6m@r.postjobfree.com

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Qualification Summary

Administrative Support professional experienced working in fast paced environments demanding strong

organizational, technical, and interpersonal skills. Trustworthy, ethical, and discreet, committed to

superior customer service. Confident and poised in interactions with individuals at all levels. Detail

oriented and resourceful in completing projects. Able to multi-task effectively. Capabilities include:

Customer Service and Relations Sales

Underwriting Computer Operations

Financial Analysis Clinical Studies/Research

Problem Solving Project Management

Real Estate Administration Microsoft:Excel, Word, PowerPoint,

Medical Scheduling/Billing Access, Outlook, Publisher

Employment History

St. Luke’s Witwer Children’s Therapy Center / Cedar Rapids, IA / 7/2009 - 7/2010

Scheduling and Billing Specialist

Premier Designs, Inc. / Cedar Rapids, IA / 4/2007 - 6/2009

Independent Jewelry Consultant

Realtor Showplace Magazine / Cedar Rapids, IA / 4/2001 - 3/2007

Independent Production and Real Estate Assistant

Collins Plaza / Cedar Rapids, IA / 3/2000 - 4/2001

Sales and Catering Administrative Assistant

Firstcare, Southwest Health Alliances / Austin, TX / 9/1996 - 1/2000

Medical Underwriter

City of Austin, Planning and Development / Austin, TX / 4/1994 - 9/1996

Administrative Associate

Pharmaco:LSR / Austin, TX / 8/1988 - 4/1994

Work Experience

Medical Scheduling and Billing Specialist

Maintained a high quality of scheduling and billing operations. Updated insurance registrations monthly.

Assisted therapists and patients with all insurance issues using ICD-9 and CPT coding. Responsible for

patient chart maintenance and accuracy. Ordered supplies for the department and assisted therapists with

patients as needed.

Independent Consultant Work Experience

Purchases, display, show and sell Premier Designs Jewelry. Manage and train new team members.

Suggest new products to existing customer base that increase earnings.

Responsible for the layout, editing and proofing or the Realtor Showplace Magazine. Worked for a

professional realtor to market his services. Prepared market analysis, research, and sent information to

potential clients.

Sales and Catering Work Experience

Created Daily Activity Reports and Event Postings. Prepared banquet tickets for billing and verified

guest counts for events. Prepared contracts, surveys, and various correspondences. Corresponded with

clients to assist in event preparation.

Medical Underwriting and Clinical Experience

Processed all Individual coverage operations utilizing the underwriting guidelines. Provided extensive

research of medical data. Interpreted state and federal laws and implemented them into the rating

process. Provided quotes for new business, based on demographics, claims experience and health

information. Generated numerous reports from the company database. Assisted Director with various

projects.

Calculated rates for new and existing business. Prepared monthly financial reports. Created various

graphs, spreadsheets, slides, flowcharts and organizational charts. Acted as liaison with other

departments and brokers providing information as needed.

Documented patient visit status for clinical reports. Updated/tracked physician correspondence, prepared

graphs, charts and tables. Maintained physician accounts’ billing and receiving Prepared weekly and

monthly status reports. Acted as primary contact for physicians and sponsors. Supervised other CRA’s

and trained employees on computer software and the company database.

Generated budget proposals and contractual agreements. Prepared statistical reports, tables, and graphs.

Entered clinical data, verified clinical reports for accuracy.

Education

2000-2001 Kirkwood Community College / Cedar Rapids, IA

1992-1993 Austin Community College / Austin, TX

References

I can provide business references and letters of recommendation upon request.

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