Quality Assurance Assistant
Resume:
M ELISSA SERRANO
Rockford, IL.
missy abjf6g@r.postjobfree.com
PROFESSIONAL SUMMARY
Patient Care Tech, Phlebotomy, Management, Office
Highly skilled career professional with more than9 years experience in hospital, traveling health, and
•
blood center environment
Established indonor care support including interviewing, counseling, education regarding
•
psychology, ekg, phlebotomy, advanced patient care skills treatment, lab work, documentation with
care plan for diagnosis, and administration of automation procedures.
Worked with Elderly for two years & DD for two years in Activities of daily living.
•
Computer skilled, managing heavy daily donor volume including stem cell procedures, staff
•
scheduling, Quality Assurance, and performance appraisals. Proficient in all documentation/record
maintenance/paperwork to ensure accuracy of completed documents.
Accounting, A/P, A/R, Insurance, Bookkeeping, Payroll
•
CREDENTIALS
2007
Management and Supervisory skills. Course & exams. Performance Appraisals,
Quick Books, Financials, Spreadsheets.
2003
Certified Nursing Assistant, Phlebotomy, Electro cardio, Advanced patient care
tech.
EXPERIENCE
1993 1998
Quality Metal Finishing
Rockford, Illinois
1998 2006
Blas’
Rockford, Illinois
2003 2005
Super Nurses/ patient care
Rockford and Chicago, Illinois (unsure exact employment date)
2006 2010
Rock River Valley Blood Center/donor care supervisor
Rockford, Illinois
EDUCATION
BAPH currently to be completed Nov. 2011. Started at RockValleyCollege and finishing current
up at Grand Canyon University On line
Certified Nursing Assistant, Phlebotomy, Electro cardio, Advanced patient care tech 2003 &
2004
Haemonetics, Automation 2009& 2010
AFFILIATIONS
2008 current
United Way Coordinator
COMMUNITY SERVICE
2007 current
American Cancer Society Volunteer
Launchesraces to raise monies. Provides information regarding available insurance to those in need
•
and counseling support services
References on Request
M elissa Serrano
3720 Trilling Avenue
Rockford, IL.
September 21, 2010
The educational background, experience, and skills listed in your job description are only the beginning of what
I can bring to your school. Stability and consistency are the attributes I am looking forward to working with.
I have a solid history of producing a successfully managed team of 15-20 men and women, and I deal
effectively with internal and external customerson a regular basis. All of my achievements are critical to
producing value safe-products and critical in the support and care of people in need.
My resume is enclosed as proof that I meet all the criteria to produce effective results in your company. An
interview would give me the chance to further potential.
I currently reside in the Chicago land area and will be ready for interview September 20th 2010. I am excited
and looking forward to provide you with my performance!
I hope to hear from you shortly.
Sincerely,
Melissa J Serrano
Phone: 815-***-****/815-***-****
abjf6g@r.postjobfree.com
Enclosure
Contact this candidate