Manager Insurance

Norman H. Burdick

**** ******* - ******, ** *****

abjf65@r.postjobfree.com H. 309-***-**** Cell 309-***-****

Insurance General Counsel

. Managed insurance company staff counsel offices as Managing Trial

Counsel and National

Supervisory Counsel

. Senior Trial Counsel for CNA Insurance Company in Cook County,

Illinois

. Argued appeals and 1st chaired numerous jury trials to verdict with

private law firm

. National Claims Coverage and Referral Counsel

. Interacted and managed insurance areas: finance, actuary,

underwriting, marketing, premium

finance, premium audit, loss control, claims, medical management,

sales, human resources, administration, field operations

Insurance Trial Experience

Law Offices of Garbutt and Jacoson

1980-1981

Trial Attorney-Tried 14 jury trials in 20 months

Litigated full case load of various civil and criminal litigation

Extremely successful trial record

CNA Insurance Company

1981-1982

Senior Trial Counsel

Defended Construction, E&O and Employment Litigation

Home Insurance Company 1982-1986

Managing Trial Counsel

Supervised 9 Attorneys

Law Offices of Burdick & Smith

Insurance General Counsel Experience

Argonaut Group Inc.

1986-2000

Vice President-Associate General Counsel

1986-1989

Supervised Staff Counsel Offices

Consulted on Employment Issues

Claims Counsel

Supervised Major Claims Litigation

Senior Vice President-General Counsel

1989-1992

Managed Attorneys and Staff

Supervised all Corporate Legal Matters

Branch Manager - Midwest Branch of Argonaut Ins. Co.

1992-1994

General Manager for all Branch Operations

Key Achievements

. Branch became most profitable in Company

Safety (loss control) Liaison to Senior Management

. Promoted to President of Argonaut Great Central

. Managed retained counsel

. Instituted litigation management system

President/General Counsel - Great Central Insurance Co.

1993-1999 General Manager and board

of director's member

Key Achievements:

. Reduced loss ratio by over 20%

. Increased policyholder surplus by 50%

. Increased premium by 25%

. Reduced headcount by 18%

. Purchased Insurance Brokerage/Wholesaler

. Managed Legal Department

. Involved in sale and purchase "due diligence"

Insurance Operations Experience

AON 1999-2007

Branch Manager-Midwest Branch (excluding Chicago)

Dual duty of legal counsel to the subsidiary

Key Achievements:

. Hired all Branch employees and appointed all agents

. Marketed Branch to Independent Agents in the Midwest

. Grew Branch to over $35Million in Premium

. Negotiated TPA Agreements

. Drafted Program Administrator Contracts

. Legal liaison between Company and Aon

TheZenith Insurance Company

2007-2010

Branch Manager-Midwest Region Branches in Lisle and Springfield

Provide leadership for the Midwest Region

Key Achievements:

. Increase independent agency force by 50%

. 2/3 of new business written with new agents

. Tripled "hit" ratio's through "Sell the Quote"

. Reduced expenses by 15%

. Decreased claims pending by 35%

Insurance and Legal Training Experience

Developed and Presented the following seminars to co-workers and customers

Negotiations for Underwriters and Negotiations for Claims Professionals

Americans with Disabilities Act and Workers Compensation

Sexual Harassment in the Workplace

Workers Comp "Reforms" in Illinois

Employee or Independent Contractor?-Illinois New Law

START-Supervisor Training for Accident Reduction Techniques-contributor

Understanding the Experience Mod

Education:

Juris Doctor-John Marshall Law School, Chicago, IL

BA Education-Northeastern Illinois University, Chicago, IL

Licensed Attorney-Illinois; Licensed Insurance Producer-Illinois

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