Sales Manager

Jacki Paredes

**** ********* **.

Austin, TX ****7

H # 512-***-****

C # 512/771-0386

"*************@*****.***"

Summary:

Experienced, results-oriented individual with proven Commercial Credit and

Collections skills with an Accounts Receivable background.

I'm a quick learner and not afraid of challenges. Well honed analytical,

interpersonal, and communication skills.

Contributes to corporate success by establishing strong professional

relationships with customers and team members.

Positive outlook with a win-win attitude.

Experience:

Arnold Oil Co. LLP - Collections Specialist - 02-2009 - 07-2009

. ? Collected on past due accounts via email and phone calls.

Customer base comprised of A-Line Auto Parts Stores, car

dealerships, and other small companies in the sales of large

quantities of oil and various internal car parts.

. Worked closely with sales managers

. Maintained customer files, submit accounts for legal pursuit.

. Software = Activent

. Salary: $33,280.00

**Exceeded collections goal for the months of April, May, &

June**

**No longer employed due to reduction in force (RIF) 07-2009.

Rainmaker Systems - Revenue Specialist - 10-2007 - 05-2008

. Worked high volume accounts consisting of a monthly portfolio

amount of $15M.

. Communicated via emails and phone calls; Daily correspondence

with sales and cash applications.

. Maintained customer files, approved accounts for write offs

& 3rd party collections.

. Generated weekly & monthly reports for management to show

collection results via Excel.

. Made collection goal 2 quarters in a row in FIRST 6 months on

the job!

. Salary: $40,370.00 ($36,000.00 + O.T. + Qtly Bonus)

. Job was eliminated due to Outsourcing

Broadwing Communications - Major Accounts Collector - 06-2005 - 12-2006

. Worked portfolio with 300+ accounts consisting of Carrier

and Enterprise companies.

. Engaged in heavy email & phone contact in order to

establish payments on past due accounts.

. Worked closely with the Enterprise & Carrier sales group

for assistance on their accounts.

. Worked closely with inside billing departments to ensure

accounts were billed correctly.

. • Sent out default notices to past due customers &

default then when no response from customers.

. Submitted accounts to be written off due to non payment and

referred accounts to outside collection agency.

. Submitted weekly and bi-weekly Excel reporting of Customers at

Risk and Top50 Accounts.

. Salary: $42,000.00

Hoover Inc - (Dun & Bradstreet) - AR Analyst - 08-2004 - 10-2005

. Worked portfolio of 500+ customers in collection of online

financial database subscription services.

. Heavy phone contacts, emails, monthly email blitzes and

statements.

. Worked closely with account managers (Reps) in resolving

account issues regarding past due accounts.

. Help customer resolve any and all problems on their accounts;

request credits / debits to be issued when applicable.

. Submitted accounts for write off and referred past due account

to third party collection agencies when necessary.

. Use of SalesLoxic, Great Plains, FileMaker Pro, Merkorma (pay

system), Excel, Internet, etc

. *Received Collector of the Month for June 2005.*

. Salary: $35,000.00

Emmis Austin Radio - Credit & Collections Manager -04-2003 - 02-2004

. Processed credit applications, called on referrals, and assigned

credit limits for new customers for all 6 radio stations.

. Maintained customer files, processed and input W-9’s in system

for all customers upon receipt.

. Reviewed and released pending orders within 48 hours to ensure Traffic

could run as scheduled.

. Wrote up, submitted, & processed Debits/Credits as well as other

adjustments to accounts.

. Wrote / submitted Journal Entries to GL for month end close.

. Wrote up daily deposits and took to the bank and picked up all lock

box items.

. Did daily cash posting to client accounts, made collection calls and

sent demand letters to agencies or advertisers for past due amounts.

. Referred problem accounts to collection agencies.

. Researched accounts as requested by Account Executives and Sales

Managers.

. Mailed out customer statements by the 10th of every month.

. *Actively involved in the pre-conversion from Great Plains to

Marketron of all data entry via WebEx and took all steps necessary to

ensure no lag time created in A/R activity which was accomplished by

continued reduction of DSO.

. Salary: $33,000.00

SiteStuff Inc. - Lead A/R Collector - 2003 - 2003

. B2B collections on major Real Estate Company on past due balances.

. Resolved past due or discrepancy invoices via heavy phone contact.

. Updated via Excel spreadsheet on collections activity on a daily

basis.

. Submitted past due balances for write off when applicable.

. Wrote and submitted un-applied credits or debits to be applied to

customer accounts.

. Worked closely with inside sales personnel and top management for

assistance in resolving past due issues on customer accounts.

. Maintained good working relationships with my all customers and inter-

company personnel.

. *Personally contributed in the collections of more than $800k of past

due invoices from 61 - 180 days past due within a 60 day period.*

. Due to reduction in force collections department was eliminated.

. Salary: $33,000.00

Broadwing - Credit Specialist - 2001-2002 (Contract)

. Performed collection duties related to major accounts via phone and

emails to customer contacts.

. Resolved collection issues through internal support teams and outside

AP departments.

. Assessed and communicated credit risk issues to credit managers and

upper management.

. Took collection action when necessary; i.e. defaults, referral for

write-off or third party collections.

. Maintained working relationship with both internal and customers.

. Salary: $30,000.00 / yr

Evins Personnel Consultants - Credit Manager - 1995 - 1996

. Collected on past due fees owed by the state of Texas for temporary

personnel assigned thru Evins Personnel.

. Resolved discrepancies on invoices which resulted in payments

submitted in N45 days vs. N90 time frame with the State of Texas.

. Established an excellent rapport between our staffing agency and the

State of Texas clients.

. Responsible for supervising 1(one) other person in the collection

. *Turned the collection cycle time from the State down from 12 weeks

to 4 weeks on services provided to the State of TX.*

. Salary: $28,000.00

Texas Instruments Inc. - Credit/Collections + other jobs - 1979 - 1995

. I first started at Texas Instruments on the assembly line in 1979.

From there I worked my way up within the company to various jobs until

I landed in the Credit / Collections Dept.

. Worked in customer sales support processing purchase orders,

interfacing with foreign and domestic customers, banks, and freight

forwarders.

. With the experience I gathered from working in sales support I moved

to the credit and collections department.

. Worked closely with marketing, credit, production, and shipping

departments to ensure products were shipped as scheduled.

. This position entailed heavy phone interface with Fortune 500 accounts

and Telex's to foreign countries.

. Reviewed letters of credit for accuracy of documents to ensure timely

payments from my International customers.

. Maintained and updated customer files and initiated credit hold when

applicable.

. Ran monthly reports and distributed them to all managers on collection

percentages for the department.

. *I never had ANY write offs on my accounts while working in the credit

department.*

Skills:

. Excellent written and communication skills. Excellent ability to work

well with everyone, company personnel & clients alike.

. Software skills: MS Word, Outlook, Excel & Windows 95, 98, 2000,

2003, Windows NT

. Systems: Arbor, Prism, Kenan, SalesLoxic, Great Plains, FileMaker,

Marketron, FoxPro, Solomon, IXPlus (AS400), Internet, Oracle, and ERP

System.

References:

. Karen Juhl - Financial Controller - Dun & Bradstreet (fka Hoovers,

Inc.) 512-***-**** (H #)

. Chris Lynch - Controller - Vignette 512-***-**** - 512-***-**** (Dir

#)

. Kathy Ivey - Co-worker AR Rainmaker Systems, Inc 512-***-**** (H #)

. Wendy Sonnenburg - Co-worker AP - Vignette, Rainmaker Systems, Inc

. 512-***-**** (C#)

Contact this candidate