Lumberton, NC ***** 910-***-**** abjf0q@r.postjobfree.com Lakeisha
Merritt
Objective Seeking a continual position in leadership within a
growth-oriented organization.
Experience Feb 2009-June 2010 White Alternative
Services Lumberton, NC
Human Services Clinician QP
Managed a caseload of 16 adults in mental health
treatment services.
Provided therapeutic mentoring; symptom and
medication monitoring; link and refer services; and
self management of symptoms to clients in mental
health.
Implemented and monitored ongoing revisions of
Person-Centered Plans for clients to improve their
quality of life.
Provided one-on-one interventions to build client's
ability to build interpersonal skills, community
involvement skills, and ability to cope with
stressors that exasperate mental health symptoms.
Verified and ensured accuracy of the ITR, STR,
Person Centered Plan, Requests for IPRS funds and
PCP Admission for authorizations to treat clients.
Served as a liaison between family and clients.
Assisted clients in accessing and receiving
resources.
Monitored the provision of services provided to
clients by AP's and PP's.
Developed crisis plans and serve as "first
responder" to crisis line on a 24/7/365 basis
(rotating) to respond to client's crisis
situation(s).
Participated in peer review process.
Provided high volume of daily service notes with
proficiency and accuracy.
Recruited new clients utilizing up-to-date
recruitment strategies.
Dec 2008-Feb 2009 Peterkin & Associates
Lumberton, NC
Human Services Clinician QP
Managed a caseload of 9 adults in mental health
treatment services.
Provided therapeutic mentoring; symptom and
medication monitoring; link and refer services; and
self management of symptoms to clients with mental
health concerns.
Implemented and monitored ongoing revisions of
Person-Centered Plans for clients to improve their
quality of life.
Provided one-on-one interventions to build client's
ability to build interpersonal skills, community
involvement skills, and ability to cope with
stressors that exasperate mental health symptoms.
Verified and ensured accuracy of the ITR, STR,
Person Centered Plan, Requests for IPRS funds and
PCP Admission for authorizations to treat clients.
Served as a liaison between family and clients.
Assisted clients in accessing and receiving
resources.
Monitored the provision of services provided to
clients by AP's and PP's.
Developed crisis plans and serve as "first
responder" to crisis line on a 24/7/365 basis
(rotating) to respond to client's crisis
situation(s).
Participated in peer review process.
Provided high volume of daily service notes with
proficiency and accuracy.
Recruited new clients utilizing up-to-date
recruitment strategies.
Aug 2008-Oct 2008 The Staffing Alliance Lumberton,
NC
Human Resource Assistant
Managed unemployment and compensation claims and
benefits.
Prepared and presented related reports,
documentation and correspondence to company
evaluations.
Composed, compiled, prepared, reviewed and
presented various reports and documents of findings
and results for potential partnering companies.
Resolved employee complaints to find best solutions
to issues and concerns.
Assisted company executives in facilitating the
organization of data with spreadsheets and
implementing effective recruitment and planning
strategies.
Provided temp employed staff assistance to the
Corporate Operations Manager; prepared and
presented daily documentation of responses to job
openings.
Enforced company policies and ensured equal
opportunity, appropriate work environments, and
accurate temporary job placement.
Aug. 2006-March 2007 Swansboro High School
Swansboro, NC
Plato Lab Manager TA
Monitored, counseled, and evaluated high school
students with learning disabilities and behavioral
issues; exceptionally challenged.
Researched, coordinated, and implemented various
teaching strategies to prepare students for state
testing.
Worked one-on-one with high school students to
teach a learning computer software program geared
to enhance overall academic performance.
Recorded confidential student information regarding
academic, social, legal, and disciplinary status
with school.
Developed and implemented positive reinforcement
system to encourage full participation.
Provided one-on-one tutoring when needed.
Facilitated the selection of the 2007-2008 school
year calendar as a participant of the Teacher's
Calendar Committee.
May 2005- Dec 2005 The Beaufort Gazette
Beaufort, SC
Data Entry Specialist
Entered high volume of newspaper ad subscription
utilizing company's database and with the use of
codes.
Performed daily data entry tasks while successfully
meeting tight deadlines for newspaper company.
Performed minor maintained work on computer related
equipment.
Performed simple clerical work in advertising
department and circulation desk.
Proofread and corrected ads for newspaper
publication.
Approved customer ads utilizing effective
communication methods (e.g. phone, email, and fax).
Took photos within community for newspaper
publications and acknowledgements.
Managed incoming cash flow for customers and
inscribed customer receipts.
Feb. 2003- May 2005 Belk, Inc. Beaufort, SC
Sales Specialist
Provided optimum customer services in sales
departments.
Operated cash registers with substantial incoming
cash flow and accounts receivable.
Established long-term relationships with diverse
customers through quality services.
Met and exceeded customer account and targeted sale
goals.
Trained new staff member in customer services,
fashion marketing, money
handling skills, and conflict resolution.
Education May 2006-May 2008 University of Phoenix Phoenix, AZ
M.B.A., Human Resource Management and Management.
Graduated Magna Cum Laude: 3.73.
June 1998-May 2002 UNC-Wilmington
Wilmington, NC
B.A., Communication Studies
Awards Fiscal Year 2004-
- Pacessetter Award- Second highest seller first
year at retail store.
- Outstanding Customer First Award- 100% customer
approach first year at retail store.
Skills *Gaps in work history; Military Spouse, Graduate
School, and Laid off twice within two years due to
a lack of work. Type 45 wpm; Proficient with
Microsoft Applications: Word, Excel, Outlook, and
Powerpoint. Some javascript courses at UNCW. North
Carolina Challengers State Softball Team 1997.
International Student Hall Softball Team at UNCW
(2001). Minority Club, International Cultural Club,
Residential Student Hall member at UNCW 1998-2002.
On-Campus DJ (2001). Self-Defense Class Certificate
at UNCW (2001). Excel Workshop Certificates (2008)
United Way Volunteer (2008). Parent Committee
Member and initiating membership with Society of
Human Resource Managers for certification.