Desiree Norval CCMA
**** ******* ***** **** *** • Racine, WI 53406• 262-***-****•******@*******.***
CAREER OBJECTIVE: Dedicated Healthcare provider in pursuit of a rewarding career as a Medical
Assistant with an organization that values exceptional patient care.
SUMMARY OF SKILLS:
Superior Patient Care Skills
Well versed with Medical Terminology
First Aid Training-05/10
CPR Training-05/10
Proficient with Microsoft Suites
EDUCATION:
Milwaukee Career College Milwaukee, WI
Medical Assistant Diploma Awarded July 2010
Recognized for High Academic Honors –GPA 3.59
Passed the CCMA Exam- National Healthcare Association-October 2nd, 2010
Received formal training in:
Anatomy & Physiology
Office Management & Medical Law
Accounting & Bookkeeping
Medical Insurance
Pharmacology
Medical/Surgical Asepsis
Nursing & Surgical Procedures
Examining Room Techniques
Specialty Exam Techniques
Medical Office Laboratory Procedures
PROFESSIONAL HEALTHCARE EXPERIENCE:
Medical Assistant Extern:
Provided superior patient care by rooming patients and documenting chief complaints
Cleaned and sanitized rooms
Tested urinalysis for pregnancy and performed EKGs, Glucose, and Rapid Strep Culture tests
Assisted with pap smears
Performed Capillaries, Lead, Vision, Hearing, Height, and Weight tests
Administered intramuscular, intradermal, and subcutaneous injections
Processed patient prescriptions
Verified insurance and performed various administrative duties, which included; charting, answering phones and scheduling
appointments
Communicated patient status to Nurses
Laboratory Technician:
Assisted, prepared, and maintained dental instruments
Prepared dental materials: Cements, Impression materials
Removed excess cement from brackets and orthodontic bands
Poured impressions and trimmed plaster models
Cleaned, sterilized/disinfected instruments
Pre-selected orthodontic bands and separator placements
Placed braces on molds to ensure proper alignment for patients teeth
Fabricated orthodontic retainers, like essix and splints
Performed various administrative duties
WORK HISTORY:
Jun/10 – Jul/10 Dr. Samara Milwaukee, WI
Medical Assistant Extern
Jun/10 – Jul/10 Dr. Roumani Milwaukee, WI
Medical Assistant Extern
Mar/07 – May/09 GAC Ortha Lab Milwaukee, WI
Laboratory Technician
Jun/03 – Mar/07 Express Personnel Milwaukee, WI
Contracted Employee
REFERENCE:
Available upon request