Customer Service Representative

Marisa Baker *** Pine street

Gardendale, AL *****

**********@*****.***

205-***-****

EDUCATION

Accounting, Bachelor of Science August 1999 - December Skills

2002

University of Alabama, Birmingham, Alabama Customer Service &

Public

EXPERIENCE Relations

Explaining &

New Accounts Representative Processing

March 2010 - Present Financial Services

Customer Service Representative Researching

Nexity Bank, Birmingham, Alabama Account

Account Openings and Closings Problems &

Account Maintenance Correcting

Internet Troubleshooting Records

High Volume Call Center Resolving

Respond to Customer Inquiries, Complaints, and Requests complaints

Call Documentation Opening /Closing

Data Collection Accounts

Team Projects Typing, Filing,

Record

Bookkeeper June 2004 - November 2009 Keeping

Money Handling

Baker Properties, Hayden, Alabama Payroll, Billing,

Managing Member Accounts

Daily Bookkeeping Payable/Receivable

Accounts Receivable

Public Relations

Real Estate Locator

Create Vendor Accounts

Job/Project Costing Competencies

Senior Teller Microsoft Office

June 2003 - March 2004 Excel, PowerPoint,

Teller Outlook, Word

January 2000 - December 2002 Windows Vista/XP

Compass Bank, Birmingham, Alabama Navigator

Account Sales C-Net

Customer Service

Assist in Opening and Closing Accounts

Accountable for Teller Line/Vault

Maintain Teller Records Extended Knowledge

Base

Vice President of Finance, Volunteer November 1999 -

August 2002 Bank Secrecy Act

Delta Gamma, Zeta Xi Chapter, UAB Reg E, Reg CC, &

Prepare Financial Statements Reg D

Create and Maintain Yearly Budget FDIC Deposit

Collections and Invoice Creation Insurance

Reconcile Financial Statements Truth in Savings

Maintain Bill Pay, Bank Depositor USA Patriot Act

Savings & Checking

References Available Upon Request Accounts

IRAs

Certificates of

Deposit

Savings Bonds

Contact this candidate