Medical Customer Service

D avone Phommavanh

**** **. ****** **. #*** Tualatin, Or 97062 Cell : 559-***-**** Home: 503-***-****

Objective: Seeking an entry-level clerical position utilizing my skills, education, and experiences.

S kills:

-Bilingual; Lao and English

- Excellent Communication Skills.

- Computer Literate

- Assertive, self-motivated, goal-oriented, organized and efficient.

- Able to work with others toward a team goal.

- Demonstrated ability to consistently meet deadlines.

Experience :

Sterling Healthcare/Madigan Army Hospital

Medical Records Clerk 3/09-8/09 -3/10-current

File a variety of medical documentation; ensuring data filed are properly identified, audit records .

Sort and file laboratory slips, consultation reports, physical exams, forms and other material.

A nswer phone calls from staff, patients, and/or public and greet visitors, referring to proper individual within the

b ranch,Obtain necessary information from new patients for preparation of medical records and file contents. Operate the

Composite Health Care System (CHCS) computer terminal to perform a variety of electronic tasks such as mini

registration of patients, eligibility queries, printing of medical cards, bar coding, and processing in and out medical

records.

Obtain necessary information from new patients for preparation of medical records and file contents.

K force/Auburn Regional Medical Center

Medical Records Clerk 11/09-3/09

Prep charts, scan chart notes into EMR system, file charts, have charts ready for storage

Med Temps/ Sea mar Community/ Tacoma, WA

Medical Records Data Entry Clerk 07/07-4/08

D uties: Enter patient information in EMR systems, file charts, pulling next day charts, update patient immunizations

and allergies

Psychotherapy/ Fresno, CA

Receptionist/ Medical Biller 12/05-11/06

D uties: answer phones, data entry, confirm and schedule appointments, file charts, electronic billing, fax prescriptions,

p rocess medical records, verify insurance; get authorizations, post payments, send out statements

Western Dental / Fresno, CA

Receptionist / Billing Clerk 8/04-12/05

D uties: answer phones, data entry, customer service, billing, schedule appointments, filing patient charts, post

payments, verify insurances

E ducation :

Cornerstone School /Fresno, CA

-Diploma 2001

Fresno Adult School

-Medical Assistant Certificate 1999

-Medical Terminology

-CPR/First Aid

Clover Park Technical College/ Tacoma WA

Medical Billing and Coding

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