Customer Service Sales
Resume:
LATOYA D. TERRY
Kettering, Ohio 45419
abjeux@r.postjobfree.com
Education:
November 2008 FORTIS College, Paralegal Program
Centerville, Ohio
to Present (fka RETS College)
Associate of Applied Business Degree, May 2010
Approved by the American Bar Association
Classes Taken Include: Introduction to Paralegal, Tort
Law, Introduction to
Computers/Keyboarding, English Composition, Criminal Law &
Procedure, Contracts/Real Property Law, Legal Research and
Writing I and II, Interpersonal Communications, Sociology,
Civil Litigation, Family law, Bankruptcy, Wills, Trusts &
Probate, Legal Document Processing, Psychology, Business
Organizations, Law Office Technology, Philosophy and
Employment Law. Graduate with a 3.55 overall G.P.A.
Professional Employment:
November 2007 DRT Manufacturing
Dayton, Ohio
to Present Title: Administrator
Responsibilities Include: Perform data entry, answer
multi-line telephone system with a
multi-screen setup, utilize a specialized company software
and Microsoft Office to prepare
spreadsheets, correspondence, Outlook, and general office
duties.
August 2007 Charlotte Russe Clothing Store
Miamisburg, Ohio
to Present Title: Keyholder
Responsibilities Include: Supervise a staff of 2 to 5
employees, entrusted with the keys to
open and close the location, entrusted with access to the
safe, sign off and handle the
receipt of inventory, supervise the transfer of money to
Dunbar Armor for bank deposit,
security override responsibility to all registers, assist
with interviewing employees, train new
employees, ensure that the merchandise is properly
displayed, and general customer
service.
October 2006 Home Depot
Dayton, Ohio
to June 2007 Title: Cashier/Returns Associate
Responsibilities Included: Customer service, greeted
customers, had access to bonus
opportunities based on volume of sales, served as a backup
cashier to assist additional
departments, ran 4 registers at one time in a fast-paced
environment, managed money in
an accurate fashion, entrusted with keys to tills and the
managers' phone, and assisted with
the training of fellow employees.
Special Skills and Awards:
. Microsoft Word, Excel, Access and PowerPoint
. Type over 70 w.p.m.
. Manual legal research; LEXIS electronic legal research
. Bankruptcy Petition Preparation Software
. Ohio Probate Court Forms Software
. Exceptional Communication Skills
. Skilled at Multi-Tasking
. Extensive Customer Service Experience
. Received Academic Honors, 5 of 5 Semesters of Study at FORTIS
College
References and Writing Samples Available Upon Request
Contact this candidate