Customer Service Representative
Resume:
Melissa A Horner
abjerg@r.postjobfree.com 321 Sawyer Road
Rockford, Illinois 61109
OBJECTIVE
To secure full time employment in a challenging and fast paced atmosphere.
WORK EXPERIENCE
4/2006 to Aqua Aerobic Systems, Inc.
3/2009 Rockford, Illinois
Class A Electrical Assembly
Pick parts, layout subpanel, install components
including PLC's, relays, A/C units, UPS, limit switches,
and etc. as necessary per engineering and mechanical
drawings. Wire all components, assemble panel perform
inspection and checkout for NEMA and UL rated
enclosures. Assemble and wire junction boxes through
conduit to motors and pumps on large wastewater
equipment. Correct any issues due to engineering change
orders or faulty components. Hot test all panels both
110v and 460v 3 phase systems. Assist in inventory
control, stockroom, and shipping parts orders. Use of
overhead crane, forklift, welder, drill press, pipe
threader, various hand and power tools, wire labeling
equipment, scales, and electrical meters.
8/2005 to Generac Power Systems
3/2006 Whitewater, Wisconsin
Control Panel Technician
Assemble control panel, install wiring harness in a line
assembly environment. Diagnose and correct any issues.
Use of hand and power tools, lifts, and conveyors.
Perform line assembly functions at 8 different stations.
12/2004 to Besly Products
8/2005 South Beloit, Illinois
Customer Service Representative
Answer phone calls from dealers and customers. Place
orders, check inventory, issue RGA's, follow up on
manufacturing process to ensure timely delivery of
custom and stock drill and taps. Interpret engineering
drawings to match customer needs. Assist in quality
control record keeping.
9/2003 to Driveline Systems, Inc.
11/2004 Loves Park, Illinois
Purchasing Agent
Communicate with new and existing vendors, regarding
pricing and orders. Responsible for purchasing domestic
and foreign materials in a Just-In-Time manufacturing
environment. Reporting to CEO and CFO regarding
purchasing and scheduling requirements. Maintain
ISO-9001 records, corrective action requests, and
perform audits. Also responsible for Accounts
Receivable duties including endorsing, depositing,
reconciling, and recording of A/R transactions.
REFERENCES
Available upon request.
Contact this candidate