Customer Service Security

VISION

To expand my understanding of all facets security and to obtain knowledge

of the day to day operations at your company and to be a reliable,

entrusted contributing employee to benefit the growth of the company.

SKILLS

190 hrs. Ohio Peace Officer Internal Theft First Aid/CPR Certified

Training

24 hrs. of Firearms Training Crowd Control Cultural Sensitivity

Unarmed Self-Defense Crisis Situations Interpersonal Communication

Physical Security / Patrol Occupational Safety Sexual Harassment Recogn.

Techniques

Personnel Security Field Note Taking Public Relations

Information Security Report Writing Customer Service

Retail Security Fire Safety Assist Persons with

Disabilities

Loss Prevention Asset Protection Other Private Police

Functions

PROFESSIONAL EXPERIENCE

05/09 - 10/09 Gibb's Night Club & Lounge Cleveland Heights, Ohio *

Private Security - As an armed/ unarmed security officer I was entrusted

with the task of foot patrol, crowd control, sexual harassment recognition,

customer service and fire safety ensuring a safe and secure atmosphere for

VIP members, visitors and property.

WORK EXPERIENCES

11/06 - 5/08 Tony Roma's Solon, Ohio *

Line & Prep Cook - Setup and Prep for lunch and dinner menus with speed and

accuracy; followed recipe and productions sheets; worked independently with

hot and cold food production.

08/93 - 11/05 Alternative Solutions Cleveland, Heights, Ohio *

Entrepreneur - Civics Lecturer, Foreclosure Consultant, Gold and Silver

Trading, Direct Marketing.

06/91 - 09/93 Contact Lens Supply Solon, Ohio*

Warehouse Clerk/Data Entry - Sort, Assemble, Package, Enter Data then ship

to various locations nationwide. Entrusted with the most complex customer

service issues as a result of exceptional ability to promptly resolve

concerns and satisfy customers.

07/87 - 10/89 Cleveland Heights City Hall Cleveland Heights, Ohio *

Environmentalist/Maintenance Clerk - Entrusted to maintained all

housekeeping upkeep of City Hall, which included but was not limited to,

Handling Shipping & Receiving, vacuuming, cleaning, buffing, polishing and

waxing floors, repairing furniture, landscaping, loading and unloading

trucks.

EDUCATION

2009 - 2010 Ohio Peace Officer Private Security Academy Cleveland, Ohio

Certificate of Completion with 4.0 GPA and a Deans List

Honor

1978 - 1981 Cleveland Heights High School Cleveland Heights, Ohio

VOLUNTEER WORK - Coached in the Pop Warner and Muny Football League for 3

yrs, from 03-05.

ADDITIONAL SKILLS - Ability to work independently, problem solve,

communicate through verbal and written instruction, multi-task, concentrate

through interruptions, and can lift over 100 lbs with regularity. Also

experienced with Adobe, Microsoft Word, Publisher and Excel, Windows and XP

operating systems and can type 25 wpm.

Contact this candidate