Customer Service Sales

(***) ***- ****

******@*****.***

**** *********** **

Peyton, CO 80831

Objective: To expand my experience and develop my career.

Education: University of Missouri - Columbia - 8/1999 to 5/2003

Bachelor of Science in Animal Science.

Work

Experience: Associate Claims Adjuster - 03/2009 to 07/2010

Responsible for excellent customer service, creating

loss reports, confirming coverage, explaining

procedures, answering inquiries from customers, and

analyzing information obtained to establish validity,

legal liability and settlement value.

USAA Colorado Springs, CO

Location Manager - 05/2006 to 01/2009

Managed up to five employees across two locations.

Responsible for customer service, sales/marketing,

revenue management, office administration, and

profit/loss management.

Hertz Local Edition Denver and Colorado Springs,

CO

Consumer Affairs Rep - 5/2005 to 7/2005

Received consumer's questions and concerns, helped to

resolve the problem, and input data into the system.

Adecco/Nestle Hand-held Division Denver, CO

Document Reviewer/Data Entry - 3/2005 to 5/2005

Worked in document control and image scanning.

Adecco/Charles Schwab Denver, CO

Sales Associate - 10/2003 to 03/2005

Provided sales service for customers, helped maintain

the sales floor, and assisted in merchandising and

pricing.

Foley's Denver, CO

Preschool Assistant Teacher - 10/2002 to 7/2003

Assisted in the early childhood education and

supervision of children ages 2 to 5.

Hand-In-Hand Learning Center Columbia, MO

Community Advisor - 8/2001 to 5/2002

Advisor to the Honors Learning Community, Gillett

Hall.

University of Missouri

Peer Advisor - 8/2000 to 5/2001

Advisor to and teacher of the Agriculture and Science

Freshmen Interest Group, Schurz Hall.

University of Missouri

Laboratory Technician - 8/1999 to 5/2001

Supervised the breeding of lab rats and was

responsible for maintaining their health and welfare.

Extra- University of Missouri

Curricular

Experience: Study Abroad - Summer 2003

Studied agricultural systems in Thailand and

Malaysia.

Member of the Honors College - 8/1999 to 5/2001

Honors/

Awards: Dean's List - Fall 1999, Winter 2000, and Fall 2002

University of Missouri - Columbia

John R. Kirk Honors Award - 1997 and 1998

Truman State University

Who's Who Among American Scholars - 1997 and 1998

Skills: Computer Skills - Proficient in Word, Excel, Power Point,

and Lotus Notes.

Knowledgeable in Access, Mail Merge, and Imaging.

References: Available upon request.

Contact this candidate