Customer Service Sales

Location:

Posted:

October 15, 2010

Kala C. Crowe

Kansas City, MO

abjeok@r.postjobfree.com

Personal Statement

Experienced customer services rep, receptionist, and administration with 4 years of experience. Looking to apply my

abilities and knowledge to any job available and to provide excellent customer service and administration duties to the

company. I have knowledge of Microsoft Word, PowerPoint, Excel, Outlook and AS400 database. I'm very organized, can

multi task very well, excellent communication, good customer service and I maintain phone counties. I can type 60 wpm,

file, do data entry, and work very well with computers.

Work Experience

OB/GYN Patient Service Rep (September 2009 Present)

Swope Health Services, Kansas City, MO

Checking in patients and answering phones and scheduling appointments. Checking insurance and putting patients charts

together for the doctor. Registering patients and updating patients in the system. I have experience in ob/gyn, pediatrics,

prompt care, radiology, dental, and as well as other locations.

Customer Service and Administration (March 2007 September 2008)

Vengroff Williams and Associates, Sarasota, FL

Filing for collectors and pulling invoices and faxing them to debtors. Bar coding and scanning incoming checks for the mail

room. Taking incoming calls for collectors and mailing out letters to attorneys. Sort and processed incoming mail and

covering breaks. As well working switchboard.

Sales and Customer Service Rep (December 2006 March 2007)

Dillard's, Bradenton, FL

Helping customers find what they are looking for and checking patients out. Meeting monthly goals and straitening up the

store. Organizing displays and closing cash register each night.

Customer Service Rep (November 2005 March 2006)

Lifestyle Family Fitness, Bradenton, FL

Checking in customers and managing their accounts. Calling customer to try to get them to come into the gym and sign for

a membership. Handling money and cash register.

Sales and Customer Service Rep (June 2003 November 2005)

T J Maxx, Bradenton, FL

Check out customers and answer phones. Maintain Jewelry, layaway, and fitting room. straighting up the store before

closing and help customers. Closing out register at the end of each shift.

Education

Diploma Bayshore High School, Bradenton, FL (August 2002 May 2006)

G.P.A 3.5

Graduated in the 10% of my class

References

Given upon request