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Medical Manager

Location:
Raleigh, NC, 27614
Posted:
October 15, 2010

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Resume:

M ICHELLE E MCKEE

**** ***** ****** ****** ****, Raleigh, NC

252-***-****

abjelt@r.postjobfree.com

E DUCATION

Chatham Hall boarding school – graduating GPA 3.5

Attended University of Richmond as a Women/Gender/Sexuality Studies major for three years

with a 3.0 GPA, will complete degree at local North Carolina school

C OMMUNITY INVOLVEM ENT:

For the Love of Dogs, Wilson, North Carolina; Summer and Christmas 2007

• Volunteered 450 hours at shelter, assessed personality of new rescues, ensured that all

food and water dishes were full throughout the day, supervised fellow volunteers

• Facilitated adoptions, collaborated with other organizations when placing dogs, fostered a

number of puppies and adult dogs in need of intensive care

• Helped in the clinic with patients and owners who came in for routine medical care and

emergencies, observed medical procedures and assisted when possible, bathed/dipped

dogs and administered oral and topical medications

EMPLOYMENT: University of Richmond Bookstore Cashier, Richmond, Virginia;

September 2007 to May 2008

• Worked as cashier in store and at sporting events, stocked shelves, input information into

computer, transported goods between locations

• Handled large amounts of currency, settled drawer at night, helped coworkers and

manager when needed

PetSmart Bather/Brusher, Wilson, North Carolina (Store #1591); May 2008 to August 2008

• Washed and brushed out a variety of breeds, clipped nails, brushed teeth, cleaned ears,

safely restrained uncooperative dogs, cleaned kennel and bath area, ensured dogs were

comfortable and provided with fresh water throughout their stay in the salon

• Operated multi-line phone system, scheduled appointments, managed Touchpoint

computer program to organize client information, opened and closed salon alone

• Developed professional manner while interacting with clients, consulted veterinarians

and other grooming salons to obtain vaccination records, referred new clients to salon

Law Library Student Assistant, Richmond, Virginia; January 2009 to May 2009

• Updated and reorganized filing system, created copies of classroom handouts, sent faxes,

complied and distributed interoffice mail

• Provided assistance to entire technical services staff when needed, updated staff

handbook, assessed availability of books while screening new purchase options

School of Leadership Studies Student Assistant, Richmond, Virginia January 2009 May 2009

• Performed tasks for all available staff members, constructed folders for visiting

families, put together Faces Book for upcoming Leadership Studies students

• Compiled information on future speakers and venues within the city appropriate

for prestigious visitors, worked on independent projects geared towards

improving the functioning of the office

PetSmart Pet Care Specialist, Bethesda, Maryland (Store #1348); May 2009 to August 2009

• Oversaw Doggie Day Camp and group walks, reported injuries to managers and

monitored unwell animals throughout their stay, conducted baths and nail trims,

cleaned Kitty Cottages and provided exercise time for feline guests

• Prepared and distributed food, cleaned and sanitized bowls, assisted with

distribution of medication, noted all food intake and eliminations on service cards

• Thoroughly cleaned every surface of PetsHotel during night shifts, maintained

cleanliness of kennels and conducted water runs, created Pawgress Reports,

interacted with and updated Pet Parents during check-in and check-out about their

desires and the behavior of their pets

Pet Resort at the Triangle Counselor, Durham, NC: February 2010 to June 2010

• Fed, watered, and medicated dogs, quickly cleaned up accidents in play areas and suites,

conducted group and individual playtimes, used discretion to remove aggressive (either

fear or dominance related) dogs from group play

• Created superb interpersonal relationships with clients, groomer, and direct supervisor,

operated multi line phone and K9 Bytes Coordinator computer system

• Conducted tours explaining services, gave baths, trimmed nails, brushed teeth

• Cleaned lobby and play area floors on night shift, reorganized filing system, transported

sick dog to vet, wrote report cards, gave verbal progress reports to concerned owners

Mayfair Animal Hospital Pet Care Technician, Cary, NC: June 2010 to present

• Provided food, water, and medications for canine and feline boarders, conducted relief

walks and extra services throughout the day, maintained cleanliness of kennel and

hospital area, washed dishes, did laundry, assisted with inventory and maintenance

• Led shifts with two coworkers under me, helped train newly hired employees, presented

educational materials at meetings, bathed dogs, assisted groomer by holding and bathing

dogs and cats, entered boarding charges and bath proformas into computer system

• Meticulously recorded food intake, eliminations, and any symptoms of illness, addressed

medical problems with boarders and collaborated with medical staff in getting treatment,

assisted veterinary technicians with uncooperative animals, interacted with clients when

dropping off, picking up, and calling for updates

Special Skills:

Ability to find purpose in my work, desire to learn more, willingness to work beyond

expectations, fast and conscientious worker, attention to detail, quickly learn skills needed to

excel, proficient in Microsoft Office Suite programs, easy and relaxed rapport with owners and

their animals

References:

Lynn Hall – coworker at Mayfair Animal Hospital

Cell: 919-***-**** Home: 919-***-****

Lauren Nelson - coworker at Mayfair Animal Hospital

Cell: 919-***-****

Wanda Flanagan – supervisor at The Pet Resort at the Triangle

Cell: 919-***-**** Home: 919-***-****

Robert Monroe – summer child care assistance for two year old

Cell: 301-***-**** Home: 301-***-****

Paige Abe – coworker at Chatham Hall barn summer camp

Cell: 434-***-****

Alyson Kent – supervisor at Chatham Hall barn

Cell: 704-***-****



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