Customer Service Administrative Assistant

Brittany Bate

*** ******* ****** ( Tallahassee, Florida 32301 813-***-**** (

abjeih@r.postjobfree.com

Personal Profile

. Highly competitive, passionate, persuasive and articulate. Able to

achieve results others believed to be impossible

. Detail oriented with outstanding written and verbal communication skills

. Ability to work well under pressure and exhibit a high degree of tact and

discretion in dealing with clients and customers

. PC Expert with thorough knowledge of Microsoft Office Suite

Education

Florida A & M University - Tallahassee, Florida

Bachelor of Science in Psychology, May 2010

Experience

Administrative Assistant

Florida A & M University, 2008 - 2009

. Accurately created & edited correspondence and articles

. Responsible for answering multi-line phone system and ensuring calls were

routed properly

. Supported office staff with general clerical duties and assignments

Customer Service Representative

Starbucks, 2007 - 2008

. Demonstrated exceptional leadership by leading team to Legendary Service

Award for 2 consecutive years

. Developed and maintained customer relationships through superior customer

service

. Fostered positive work environment by motivating staff to peak

performance levels

Child Care Instructor

Beulah Baptist Institutional Church, 2005 - 2006

. Successfully created presentations for the introduction and

implementation of new activities

. Organized and conducted conferences and meetings

. Supervised and educated children with projects and recreation

. Implemented new creative activities

Volunteer

Student Government Association, FAMU, 2006 - present

. Effectively planned, arranged and organized meetings, schedules and

events

. Coordinated distribution and delivery of campaign material

. Served as advocate for inquiries

References

Available upon request

Contact this candidate