Carole DeGruchy Spalding
*** ***** **** ****** **** Renton, WA 98055
425-***-**** abjeg3@r.postjobfree.com
CAREER SUMMARY
. Marketing Specialist with 14 years of multi-industry experience
. Resourceful and creative marketing professional with ability to create
compelling marketing collateral and campaigns either collaborating with
an agency or autonomously
. Highly developed interpersonal and communication skills and effective
project manager that manages budgets, milestones and expectations
CAREER HIGHLIGHTS
Marketing Communications Specialist
Franciscan Health System - Tacoma, WA
2008 -2009
. Developed special event project plans and logistical arrangements (for up
to 500 attendees), scheduled staffing and volunteers, coordinated ticket
sales/reservations, arranged for speakers and entertainment and provided
on-site supervision to ensure smooth event execution
. Prepared preliminary event budgets, solicited vendor proposals and
monitored expenses to guarantee all events were conducted on time and
within budget
. Planned promotional campaigns for special events - coordinated the design
and placement of advertisements, oversaw the production of creative media
to include display ads, direct mailings, press releases, posters, fliers
and brochures
Marketing Specialist
Filtrona Extrusion - Tacoma, WA
2006 - 2008
. Marketed and branded Davidson Traffic Control Products a line of
temporary traffic control products (barricades, work zone pavement
markers & delineator posts)
. Created and collaborated with creative agencies on a variety of marketing
collateral including: brochures, cds, videos/movies, white papers,
website content, sales presentations, press releases, newsletters,
print/display ads and direct mail
. National and international tradeshow coordination and implementation
. Prepared and administered $500,000 marketing budget
. Facilitated new product development by providing competitive data
analysis
. Increased sales in 2006 by 22% by creating new marketing programs and
defining new target markets
Marketing Coordinator
Intracorp - Seattle, WA
2005 - 2006
. Provided direction to outside creative teams on marketing collateral
development to ensure that all materials met company brand standards for
Intracorp, a real estate developer/home builder
. Communicated with management, internal departments and vendors to
coordinate special events and marketing campaigns to assure that
deadlines and budgets were obtained
. Tracked and reviewed effectiveness of marketing initiatives and made
recommendations
Marketing Manager
Millennium Digital Media - Bellevue, WA
2001 - 2005
. Directed the marketing of cable television, internet and voice over IP
products including: product rollouts, acquisition campaigns, customer
retention activities, rate adjustments and strategic product positioning
. Developed and executed marketing communications for external customers
utilizing press releases, direct mail campaigns, telemarketing scripts
and bill messaging
. Generated buy in for internal customers by developing customer service
incentives and training programs
. Performed competitive analysis and provided recommendations to Sales and
Engineering for potential new products and pricing
. Administered multi-faceted marketing campaigns including telemarketing,
direct mail, radio, print and direct sales
. Initiated a customer loyalty program and assisted in developing a
customer retention program - customer churn reduction of 7% in 2001
Promotions and Sales Development Coordinator
The Seattle Times - Seattle, WA
1998-2000
. Coordinated the launch of a complex subscriber advantage program working
with cross functional teams and outside agencies by managing multiple
projects to meet deadlines
. Tracked and monitored customer and vendor feedback around new program to
ensure internal and external customer satisfaction
. Maintained project tracking tools for marketing department to assure that
all deadlines were met on time and
on budget
. Oversaw production, inventory and distribution of marketing collateral
. Implemented customer promotions to increase circulation by utilizing in
paper ads, direct mail and special events
Marketing and Public Relations Assistant
St. Mary's County Department of Recreation and Parks - Leonardtown, MD
1992-1996
. Project lead for quarterly Recreation Guide - oversaw layout, writing,
editing, publication and distribution
. Implemented computerized registration process - developed procedures and
forms, maintained the database and trained staff
. Designed promotional materials including flyers, brochures, post cards
and press releases
. Coordinated special events
VOLUNTEER EXPERIENCE
Off Leash Dog Park Task Force
City of Renton
2008 - 2009
. Member of volunteer task force with objective of creating an off leash
recreation area for dogs
. Researched successful dog parks and interviewed key personnel
. Obtained public input through surveys, website and public events and
assembled data and reports into a master plan for presentation to city
council
. Achieved first public funding milestone of $50,000 in November 2008
. Park opened in June 2009!
RENTON PUBLIC LIBRARY
City of Renton
2010
. Re-shelf library media, assist on special projects and help library
patrons with general questions
EDUCATION
Project Management Certification
University of Washington Extension Program Bellevue, WA
Bachelor of Science in Mass Communications & Public Relations
Towson University Towson, MD
COMPUTER SKILLS
Microsoft Word, Excel, Project, Publisher; Adobe InDesign, PageMaker &
PhotoShop
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