High School Management

OBJECTIVE

To obtain a job with a great company that believes in hard work and

dedication.

RELATED QUALIFICATIONS

. Proficient in Microsoft Office

. Data Entry

. Experience use of Fidelity and various Banking systems

. Process Improvement

. Quality Control

. Proven ability to work successfully with managers and team workers

. Extensive experience working in fast-paced environments with heavy and

light deadlines

. Proven interpersonal and team skills

EXPERIENCE

HOME MORTGAGE LOAN ADJUSTOR II, WELLS FARGO HOME MORTGAGE. MILWAUKEE, WI

(4/10-10/10)

Reviewed and adjusted collections portfolios to reduce delinquent loans

within the framework of FHLMC guidelines. Functions may include, spreading

financial statements, analyzing credit information, monitoring terms of the

agreement, restructuring payments and term plans.

SETTLEMENT WORKDIRECTOR II/TRAINER, WELLS FARGO HOME MORTGAGE. MILWAUKEE,

WI (06/09-4/10)

Ensured the department's work was completed on time and accurate by

planning, coordinating and monitoring the daily activities of the

moderately complex work of less senior team members. Reviewed, prioritized,

and distributing daily work to meet deadlines and goals; monitored work in

progress, making adjustments as needed. Scheduled and trained multiple

sessions with first and second shift staff and management. Addressed

scheduling issues, including absences and tardiness. Gave input to

supervisors and managers on staff performance and reporting. Responsible

for developing and monitoring goals and procedures, management reporting

that focused on team and individual productivity; engaged in phone and

conference room meetings with management. Created settlement and support

procedures for various investors such as Fhlmc, Fnma, Banking and Private,

MBS, to help processors with their daily duties. Identified the content and

skill areas that required additional training.

PRIME SETUP WORKDIRECTOR II, WELLS FARGO HOME MORTGAGE. MILWAUKEE WI (4/09-

6/09)

Accurately planned, coordinated and monitored daily activities within the

loss mitigation department. Reviewed, prioritized and distributed daily

work to meet deadlines and goals. Monitored work in progress making

adjustments as needed. Provided feedback and training along with side by

sides to the staff. Attended and engaged in daily management meetings.

Loss MItigation Settlement PROCESSOR iii, WELLS FARGO/ASC, Milwaukee, WI

(7/08-3/09)

Analyzed that all Modification documents were signed by all parties and

within investor guidelines.

Verified documents are in compliance with all investor guidelines.

Submitted original loan modifications to the custodians, PMI's and MI

investors. If divorce decree (executed by judge), showing who the property

is being rewarded to, is received then only one signature is needed on

modification. Worked with the Cash department to verify if funds were

received and properly posted to the account. Notified Foreclosure

attorneys through Vendorscape appropriately, if applicable advising to

close. Verifying all agreements were sent to imaging and also making sure

there are no gaps in the process for more than 10 business days without

supporting documentation. Analyzing, reviewing and reactivating

modifications in the Dual lien and ART settlement team.

Asset Recovery specialist II/(foreclosure/claims), Washington Mutual/WELLS

FARGO, Milwaukee, WI (7/2005-7/2008)

Maintaining the entire 936 eviction inventory, ensuring all eviction

actions are started and closed out in a timely manner, ensuring that

Vendorscape messages are worked timely. Processed Deed recording

instructions by the corporate deadline. Submitting Part A claims to

HUD/CMAX system once a week. Executing VA and FHA deeds and sending them

back to the attorney within 24 hours. Ensured that all EDI cases assigned

to the Milwaukee queue are processed within 30 days and 20 day standards.

Completed HUD claims.

CLAIMS-FORECLOSURE SPECIALIST II/BANKRUPTCY SPECIALIST II, LOGS/FIRST

AMERICAN, Milwaukee, WI (July/2002- June/2005)

Maintained and investigated mortgage loans. Processed foreclosure sales,

worked conveyance and reconveyance reports. Completed state-to-state

evictions, Monitored Redemption and Confirmation states, also completed

reports and managed New Jersey tenant- landlord properties. Interacted and

followed up with outsource contract companies, state attorneys, paralegals

and contractors. Maintained a daily system to decrease delinquent claims

and bankruptcy loans.

Provided telephone support, monitored and followed up on consent orders,

reinstatement figures to state attorneys and decisions on payment

applications. Made decisions to refer files and monitor following up to

ensure motions are filed timely and accurately. Resolve outstanding issues

and missing information investigating and analyzing the conditions and

circumstances of the chap 13 and 7 bankruptcy cases.

EDUCATION

High School Diploma (Honor Society)

Thornwood High School, South Holland, IL (1992-1996)

A.A Business Administration (Phi Theta Kappa Honor Society, Dean's list,

Summa Cum Laude)

Moraine Valley College, Palos Hills, IL (1998-2000) GPA 3.75

Major: Bachelor in Science Business Management (Cum Laude) *Certificate:

Human Resource Management

Cardinal Stritch University, Milwaukee, WI (2005-5/2008) GPA 3.68

Additional Accomplishments

Member of the Cambridge Who's Who for professionals and Entrepreneurs

(2010)

Notary for the State of Milwaukee Wisconsin

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