Customer Service Office
Resume:
LYNNE A NELSON
*** ********* ***** ****, ********* 105, Roseville, Minnesota 55113
612-***-**** . abjeak@r.postjobfree.com
OBJECTIVE
To optimize my photography skills and offer my talent to the public.
PROFESSIONAL SKILLS
. Degree in Art with an emphasis in photography
. Integral team member in the Office of External Relations at the
University of Minnesota
. Proficient in MS Office and data entry software
. Experience with Photoshop and various other photo editing programs
. Over three years experience in customer service working directly with
members of the public
. Nearly two years in a supervisory role working closely with other team
members and managerial staff
WORK EXPERIENCE
Photographer/Owner
October 2008-Present
Lynne A. Nelson Photography and Design
. Providing Lifestyle photography sessions to clients
. Creating and selling fine art photography
. Designing and selling photography inspired jewelry
Executive Office and Administrative Specialist
June 2005-Present
College of Liberal Arts External Relations, University of Minnesota,
Minneapolis, Minnesota
. Consistently taken on new duties to create challenges and diversity in
the position
. Managing confidential donor information
. Processing and acknowledging monetary donations
. Managing multiple mailings, databases, and small event details
. Answering phones and performing general office organizational duties
. Unofficially supervising student workers
Part Time Event Staff Supervisor October
2005-Present
Target Center, Minneapolis, Minnesota
. Promoted from Box Office Staff to Event Staff Supervisor September
2007
. Supervising box office staff during events with minimal managerial
supervision
. Problem solving and decision making to help create the best service
experiences for customers
. Training new staff in duties and customer service skills
Customer Service Representative March
2005-June 2005
Randstad Work Solutions, Minneapolis, Minnesota
. Managed confidential patient information
. Processed credit card, check and cash payments
. Answered phones and provided basic customer service
Peer Advisor
June 2002-December 2004
College of Liberal Arts Student Services, University of Minnesota,
Minneapolis, Minnesota
. Conducted college orientation meetings unsupervised by a professional
advisor
. Assisted with orientation and registration of College of Liberal Arts
freshmen and transfer students
. Conducted walk-in advising appointments
. Answered phones, scheduled appointments, pulled files for
appointments, and other general office organizational tasks
. Managed confidential student information
LYNNE A NELSON
550 Sandhurst Drive West, Apartment 105, Roseville, Minnesota 55113
612-***-**** . abjeak@r.postjobfree.com
EDUCATION
Bachelor of Arts in Journalism and Art, University of Minnesota
May 2005
Minneapolis, Minnesota
REFERENCES
Andrea Shada
Photography Client Reference
abjeak@r.postjobfree.com
Ann Ulring
Associate Director of Major Gifts
Minnesota Public Radio
480 Cedar Street
Saint Paul, MN 55101
abjeak@r.postjobfree.com
Susan Hunter Weir
2731 12th Avenue South
Minneapolis, MN 55407
abjeak@r.postjobfree.com
Dimitri Dixon
Box Office Manager
Target Center
600 1st Ave N
Minneapolis, MN 55403
abjeak@r.postjobfree.com
Danielle Scherer
Personal Reference
abjeak@r.postjobfree.com
Josh Vande Venter
Personal Reference
abjeak@r.postjobfree.com
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