Administrative Assistant Office

Mary L. Spurlock

San Antonio, TX *****

H - 210-***-****

C - 210-***-****

abjea0@r.postjobfree.com

EXPERIENCED ADMINISTRATIVE ASSISTANT AND RECEPTIONIST

Work history - Office

Legal Administrative Assistant

Dakota County Attorney's Office Dakota City, NE August 2007-June 2010

Job Duties Included:

Answering and screening telephone calls; Distributing messages verbally or

via e-mail; Greeting and assisting individuals at the front window;

Preparing business letters, office memorandum, legal and other documents,

as requested; Disseminating and filing incoming mail and faxes; Operating

mail machine to process and send outgoing mail; Creating and maintaining

all juvenile file folders and filings; Creating and filing juvenile court

petitions, complaints and warrants for filing with the County Court;

Accessing Justice and Iowa Courts computer systems to produce public

information results; Entering and/or updating meetings, depositions, and

court hearings or appointments for attorneys on Yahoo! and Outlook E-mail

calendars; Processing inquiries and requests for information from other law

enforcement agencies, and maintaining all completed files, paperwork,

citations and data entry for statistic tracking for convictions on state

charges.

Technical Support Representative/Receptionist

Alorica North Sioux City, SD March 2007 - August 2007

Job Duties as a Technical Support Representative Included:

Using Internet-based research to resolve technical issues for Gateway

Computer customers; Inputting and/or updating customer information in

appropriate databases; Documenting cases for calls received by customers;

Ordering products and/or parts for customers; Arranging service-orders for

customers with product and hardware issues.

Job Duties as a Receptionist Included:

Answering and screening incoming calls on a multi-line phone; Forwarding

messages via paper message, e-mail or AOL Instant Messenger; Distributing

refunds for all vending machines in the building; Preparing conference

rooms for meetings; Assembling orientation folders for new hires;

Collecting documents in order to complete personnel files; Updating and

maintaining new-hire database, and being responsible for maintenance of

personnel files.

Administrative Assistant/Clerk-Typist III

City of Racine - Fair Housing Department Racine, WI July 2006-January

2007

Job Duties Included:

Answering and screening phone calls; Greeting clients and providing

information regarding services and/or making appropriate referrals;

Distributing messages to the Director of Fair Housing and the Housing

Director; Maintaining Director's schedule via Outlook e-mail calendar;

Creating and maintaining hard-copy and electronic records of all call-ins

and walk-ins; Entering client information into databases to create activity

reports for the Affirmative Action/Human Rights Commission; Computerizing

hand-written minutes for the Director of Fair Housing as requested;

Drafting, proofreading, and typing business correspondence; Assessing

claims and performing initial interviews for clients with housing

discrimination complaints; Arranging meetings for land-lords and clients,

and maintaining confidential files from complainants and contacting

complainants for follow-ups.

SKILLS

Typing: 98 WPM (Error Free)

Basic PC Knowledge of: Legal Research; Adobe Reader (All Versions);

Dreamweaver; FrontPage; Outlook; Video Surveillance Software, and Microsoft

Office Programs, including but not limited to Excel, PowerPoint, and Access

Advanced PC Knowledge of: Microsoft Word (All Versions); Trial Courts Case

System, and Internet Research

General Office Skills: PC Software Training and Problem Solving Assistance;

Faxing; Copying; In Person and Telephone Screening and Reception; Open

Records Requests, Legal Filings; Docketing; Scheduling; Mail; Scanning and

Archiving; Maintaining Filing Systems; Shipping; Personal Deliveries,

Postal Transactions and Courier Arrangements

Certifications: Office Technology Basics Certificate

Notary Public, State of Nebraska

Education

Western Iowa Technical College

Sioux City, IA. [2007-2009]

Major: Legal Administrative Assistant, 39 credits earned

Minnesota State University - Moorhead

Moorhead, MN [2005-2005]

Major: Paralegal Studies, 15 credits earned

Gateway Technical College

Racine, WI. [2003-2004 & 2006-2007]

Office Technology Basics Certification Received

Major: Administrative Assistant, 45 credits earned

Salary: Negotiable

References: Available upon request

Contact this candidate