Sales Customer Service
Resume:
Gainesville, Ga. Mobile -
E-Mail -
TBissett13@gmail.
com
Thomas J. Bissett III (Tom)
Objective Since retiring from the Winter Haven Police
Department in 2005 I have been searching for a new
career, and have tried several different options,
first in the Insurance industry as an Agent, and
later in a sales capacity with the Kirby company.
Currently I have a sales route with Schwan's Home
Services. I'm still looking for a career that will
challenge me to grow, allow me to develop the
skills I already have, and build a long-term
professional relationship to our mutual benefit. I
see a move to your company as the best place to do
that.
Experience Oct. 2008 to Present. Schwan's Home Service
Customer Service Manager
Responsible for home delivery and direct route
sales to existing customers, and increasing both
the number of customers and sales through cold
calls, warm doors and referrals.
I took an existing route system and over the past 2
years increased both the customer base and sales by
over 25%.
Jan. 2008 to Oct. 2008 TNC Enterprises Inc.
dba Kirby of Buford Ga.
Independent Contractor/Sales of Kirby Home
Maintenance Systems
Sept. 2007 - Jan. 2008 Mickey Wilson &
Associates Atlanta Ga.
Insurance Producer
Aug. 2005- Sept. 2007 Insuramerica
Loganville, GA.
Insurance Producer
Started insurance career with Insuramerica as an
Account Manager and Producer in the commercial
lines department.
Wrote $100,000 in new business premium first year.
In charge of the Small Business Unit of
Insuramerica, Responsible for managing, marketing,
and placing all accounts under $5000.00 premium
with selected carriers such as SAFECO, Old
Dominion, Auto Owners, Zurich, and Montgomery.
Very familiar with the Applied System and numerous
carriers Web based quoting systems including those
mentioned above.
1987-2005 Winter Haven Police Dept. Winter
Haven, Fl
Police Officer II
Functioned in a police officer role, maintaining
the safety of citizens of Winter Haven, and Polk
County.
Field Training Officer responsible for ensuring new
personnel are properly trained and familiar with
all applicable laws, procedures and policies, both
on paper and in the field.
Assisted in training department. I was responsible
for organizing, updating and maintaining training
files as well as advanced training courses.
Worked in professional standards division which was
responsible for writing and maintaining general
orders for the police department. This division
was also responsible for ensuring and proving
compliance with all general orders and applicable
laws for the purpose of State and National
Accreditation.
1985-1987 Ray Willis and Assoc.
Bartow, Fl
Security Officer
Responsible for residential and personal security.
Assisted with security for special events.
1981-1985 U. S. Army Various venues
Military Police Officer
All responsibilities of a normal civilian police
officer.
Training officer on a physical security site,
training new personnel to our platoon in a high
security area.
Education 2007 Image Innovations Inc.
Athens Ga.& Charlotte NC
Completed CPIA I in Athens Ga.
Completed CPIA II & III in Charlotte N.C. receiving
CPIA designation.
Currently Pursuing CIC designator.
2005 R.S. Thomas Training
Associated Atlanta Ga.
Complete and passed Life, Accident & Sickness
course receiving my Life & Health license in
December
2005 Central Insurance School
Clearwater, Fl.
Completed 200 hr. General Lines agent course.
Passed Florida State licensing exam
Moved to Georgia where I exchanged my Florida
Residents License for my Georgia Residence License
1985-2005 Polk Community College
Winter Haven, Fl.
Completed Advance Training Courses such as Field
Training Officer, Radar Operation, Instructor
Techniques, Hostage Negotiations, Advanced
Interview & Interrogations, etc
1985 Polk Community College
Winter Haven, Fl.
Completed 625 hour Basic Law Enforcement Officer
standards
Interests My family and my dogs. Travel, hiking, camping and
fishing. Reading both historical books and science
fiction. Church, especially youth programs and
choir. Home improvement is very relaxing to me. I
also enjoy helping others, and have volunteered in
many capacities, including assisting my wife when
she had three Girl Scout troops in Florida, and
being a part of Relay for Life, serving as a
co-chair person for our church group.
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