A my Brewer

*** ****** ***** *****, *********, LA 71485

318-***-****

abje3v@r.postjobfree.com

OBJECTIVE

Seeking a position with a company who encourages promotion and advancement and which I

can utilize the skills I have acquired through previous employment and education to be a

valuable asset to my employer.

EDUCATION

Pursuing my BA in Human Services ( 2009 Present )

University of Phoenix

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AS in Business and Computer Science ( 1997 1999 )

Bossier Parish Community Colleg e

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EMPLOYMENT

Reservations Customer Service (2007 – 2009)

U Haul Moving & Storage (Shreveport, LA)

Provided customer service with truck and storage reservations, as well as assistance with

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reserving moving supplies. Efficiently handled multi line phone, took phone payments,

gave quotes, and resolved customer complaints.

E Commerce Customer Service (2004 – 2007)

Home Depot Direct (Baton Rouge, LA)

Provided customer service to largest E commerce client for homedepot.com. Ensured

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accurate data entry of all orders, expediting requests for rush delivery. Responded to

inquiries regarding shipment, billing, and other troubleshooting issues. Utilized phone,

email, and various forms of communication methods to ensure highest quality service.

Maintained all customer files and records.

Administrative Assistant (1999 – 2004)

Action Garage Doors (Shreveport, LA)

Provided administrative and clerical support to all executive level employees. Scheduled

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and organized service calls, meetings, and travel. Organized and prioritized mail and

other forms of information. Answered phones, assisting callers when possible and

forwarding appropriately when necessary. Created general correspondence, including

accounts receivable invoices.

Office Support (1997 – 1999)

LSU Medical Center in Shreveport (Shreveport, LA)

Created billing statements from medical record information for radiology and pathology

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departments. Answered telephones and forwarded all inquiries appropriately.

10 lary or sarah

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