Manager Sales

**** ******* ****, ***. #*

Cincinnati, Ohio *****

614-***-****

abjdy6@r.postjobfree.com

Thomas S. Boggs

Objective

Sales manager with a career path in hard and soft line

products and a track record of consistently meeting and

exceeding customer expectations and company goals. Core

competencies include customer relations, employee

supervision, training, operations, merchandising, and sales

promotions.

Experience

Jan 2010-May 2010, Marmi (Wolff Shoe Co.)

Cincinnati, OH

Store Manager

. Managed all aspects of $55K shoe store and in just a few

short months grew sales from -69% in Jan, -44% in Feb, -15%

in March, to a +6% in April.

. Introduced "10 non-negotiables" that were responsible for a

40% growth in customer information capture and an 80%

growth in e-mail capture resulting in a successful outreach

program via store level e-mail blasts.

Oct 2007- April 2009, Nordstrom Inc.

Columbus, OH

Interim Department Manager

. Managed department level operations, including hiring,

training, evaluation, and scheduling of 18-person team in

$5 million department.

. Devised organizational system that led to a 50% reduction

in customer wait time.

. Promoted to Interim Department Manager after only 3 months

as assistant.

March 2007- Oct 2007, National City Bank Columbus, OH

Online Banking Specialist

. Assisted customers via internet/telephone in the

implementation and use of online banking including; deposit

accounts, investing, loans, mortgages, insurance, and

wealth services.

. Established sales and service programs designed to drive

customer service and to assist customers in meeting short

and long-term financial goals.

. Broke company sales record for training period and promoted

to top sales team.

May 2006- Jan 2007, Haggar Clothing Company Chicago, IL

General Manager

. Managed all aspects of a $1.5 million men's clothing

store..

. Directed loss prevention initiatives, successfully,

reducing shrink by 40%.

. Led store to highest volume "Black Friday" weekend sales in

store history.

Education

1993-1996 The Ohio State University Columbus, OH

. B.A. Education

. Retail management training: Retail Management Series 1-5 as

well as professional development courses throughout retail

career.

Interests

Enjoy all outdoor sports, hiking, backpacking, and water

sports. I like to read and am teaching myself to play

acoustic guitar. Currently learning Spanish.

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