Tracey Shockey

**** ********* ****** ** Millbrook, AL ** 36054

Phone: 334-***-****

(May need to use area code.)

EDUCATION: Louisiana State University-Shreveport, Shreveport, Louisiana

Bachelor of Science, Human Resources Management, GPA

3.2/4.0.

EXPERIENCE:

Raytheon Aircraft Completion Center

Customer Manager

. Client support with respect to organizing catering,

hotels/rental car, tours, and assisting with

specs/contracts meetings for high profile customers.

. Inventory/ordering of Raytheon gifts to clients, break room

supplies, catering/kitchen supplies, and other client visit

essentials.

. Maintained six client on-site offices and performed any

clerical requests they requested.

. Prepared information packets on visiting clients for

Management.

. Prepared weekly departmental newsletters informing company

of client visits.

. Security clearance; responsible for customer's confidential

information.

MJ Daniel Company

Manager Sales Support (Military

exchange distributor for AAFES.)

Managing outside sales staff of merchandisers at military AAFES stores.

Analyze sales/commission reports to control area costs, devise plans to

restructure, and improve areas as needed.

Produced/developed monthly Company/Merchandiser newsletter and mailings.

Motivated sales force to introduce and promote new products into the store,

including holding in-store promotions and contests for customers. Travel

to military bases to evaluate and provide sales support to both the

exchanges and sales staff.

United Industries/Spectrum Group

Territory Sales Manager ((New England States)

5. Successful account management/merchandising of 40+ stores,

including K-Mart, Home Depot, Home Quarters, and Wal-Mart,

with exceptional relationships in all accounts.

6. Responsible for orders of all accounts based on consumer

demographics and sales forecasts.

7. Taught product knowledge classes to store management and

developed in-store promotional events.

8. Secured prime display space by evaluating, with decision-

making management, the product's profit margin, versus the

competition, to increase visibility and sales.

* Reference letters from Raytheon and MJ Daniel upon request.

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