Sales Customer Service
Resume:
Kelly L. Roberts
Apartment #7
Charlotte, North Carolina 28273
abjdwz@r.postjobfree.com
www.kelly-roberts.com
Objective
To obtain a position that will utilize my skills and experience
Skills
Photoshop CS3
Illustrator CS3
InDesign CS3
Flash CS3
Quark Express 8
MS Word, Excel and Power Point
Education
Bachelor’s Degree in Graphic Design, The Art Institute of Charlotte
(Charlotte, North Carolina) 2008-2010
Associate Degree in Digital Arts, Horry-Georgetown Technical College
(Myrtle Beach, South Carolina) 2004-2007
Employment history
RadioShack, February 2010-present, Sales Associate
(Customer service, product sales, activations, upgrades, manage employees and take
care of daily paperwork, cash handling, complete store opening and closing duties)
Dark Tower Designs, August 2009 – present, Graphic Designer
(Website design, logo design, posters, business cards, letterheads, advertisements,
promotion sales, and technical support)
Damsel Fly Designs, January 2009 – August 2009, Graphic Designer
(Create logos, banners, business cards, and website design)
Sprint Call Center, January 2008 – December 2009, Customer Care Representative
(Take inbound calls, resolve customer issues, take payments, basic troubleshooting,
educate customer on plans and other services, sales)
Myrtle Beach National (Starbucks Coffee), October 2006 – January 2008, Shift Manager
(Manage employees, take care of daily paperwork, make espresso drinks, blended
drinks, and resolve customer issues, cash handling, complete store opening and
closing duties)
Blockbuster Video, October 2003 – March 2007, Shift Leader
(Manage employees and assign duties, coach employees on how to better their sales,
handle and resolve all customer issues, complete store opening and closing paperwork,
daily sales reports, and all financial tracking, and help manage store revenue including
cash handling, deposit, reconciliation and delivery of deposits to bank)
References
Damien Hazel, Teacher 651-***-****)
Taylor Hemple, Front Desk 843-***-****)
Michael O'Donovan, Store Manager 843-***-****)
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