Sales Customer Service
Resume:
Kristy Lubeck, CSP
Certified Staffing Professional and Experienced Senior Level Recruiter
Phoenix, AZ 85018
abjdvu@r.postjobfree.com
Professional History
Reveal Global/Wells Fargo Bank
Recruiting Consultant/Contract Position
Phoenix, AZ
July 2010-Oct 2010
Reveal On-Call, a subsidiary of Reveal Global Intelligence, offers flexible
Recruiting Solutions by delivering virtual or on-site Contract Recruiting
or Sourcing expertise to meet recruitment/staffing challenges inherent in
business today.
. Contract Consultant hired to work along with Wells Fargo internal
recruiting staff to assist in developing and executing a staffing
directive for high volume recruitment of passive candidates.
. Identified passive talent and directly recruited customer service and
sales people for Wells Fargo Phone Banker positions.
. High volume recruiting to meet bi-monthly deadlines to fill training
classes with new recruits.
. Successful placement of 92 passive recruits in 90 days with zero
attrition in the Phoenix site.
. Developed intelligence of competitive companies such as compensation
package, work environment, career growth, and company culture.
*WORKED FOR BOTH ACCENT' HIRING GROUP AND REVEAL GLOBAL SIMULTANEOUSLY. I
AM CURRENTLY EMPLOYED WITH ACCENT' HIRING GROUP ON A ON CALL BASIS .*
ACCENT' hiring group Senior Recruiting Consultant
July 2010 - PRESENT
Phoenix, AZ Managing Director of Recruiting &
Operations August 2005 - July 2010
Accent' Careers is an Executive Staffing Firm specializing in
Administrative, Accounting, Professional (C-level/corporate leadership
positions), and Technical Staffing. My role as Managing Director is to
manage recruiting operations for an Executive Staffing firm that is a
recognized industry leader for placing candidates in Permanent, Contract,
Temporary and Temporary to Hire positions.
. Provide full cycle recruitment including pre-screening, sourcing, and
identifying qualified candidates, conducting assessments, and
coordinating the candidate interviews and selection process for a wide
variety of industries.
. Proactively sourcing candidates through advertisements, Internet
searches, direct recruiting, referral sources and cold calls.
. Create and manage postings of Internet and Print Ads to solicit
qualified candidates on company website as well as job boards.
. Determine applicant 0*850*6900requirements by studying job description
and meeting and maintaining relationships with hiring managers.
. Managed reference checks, new hire paperwork, payroll, benefits and
employee relations.
. Negotiated candidate's salary, benefits, and overall pay compensation
at point of hire.
. Reviewing candidate applications and resumes and management of the
candidate database.
. Coordinating background checks, pre-employment tests, reference
checks, drug screenings and other pre-employment processes as needed.
. Filling jobs fast with quality people at a reasonable cost; building
organizational bench strength by matching individuals talent with
organizational needs.
. Extensive experience in contract and rate negotiations along with
drafting and development of RFP's.
. Skilled marketing aimed at new client development, candidates, client
retention, and business growth.
. Communicate client needs effectively to company staff.
. Internally staff, train, and manage team of Recruiters, Account
Executives, and Administrative Support.
. Provide leadership to the staffing team in forms of new methods and
best practices.
Arizona Models & Promotions
Staffing Manager
Tempe, AZ
September 2002-July 2005
Arizona Models & Promotions provides staff/talent primarily focused in
direct marketing campaigns in Phoenix, Tucson, Las Vegas, and California
Markets. My responsibilities as Staffing Manager included recruiting,
interviewing, selection, review, discipline, termination, and job
assignment of staff.
. Sourcing candidates through advertising, Internet searches, college
recruiting, and job fairs.
. Representing over 400 men and women to potential clients, negotiating
contracts, assigning jobs, and scheduling staff.
. Provides clients with contract, temporary, and permanent employees to
fit client's specifications.
. Staff, market manage, and execute promotions for a wide array of
clientele and marketing firms.
. Monitors work in progress and follows up with client to assure work
conforms to client instruction.
. Maintain candidate database, arrange travel and meetings, and maintain
calendars.
. Created extensive Excel database to track candidate contact
information as well as billing.
M*A*C Cosmetics
Makeup Artist/Sales Associate
Chandler, AZ
June 2001-August 2002
Make-up Art Cosmetics, better known to most as M.A.C, is a brand of
cosmetics sold internationally. My position with MAC Cosmetics was focused
in makeup artistry, which included being a Run Way Certified Makeup Artist
while maintaining a competitive sales quota.
. Motivate store staff and sales people to excel in meeting and
exceeding sales goals.
. Helped staff special makeup artistry events.
. Scheduling, planning, and execution of client appointments, special
events, and new product launches.
. Create long-term customer relationships by supplying them with the
most updated artistry techniques and product knowledge.
. Communicate with onsite personnel, counter managers, department
managers, and include training if necessary.
. Meet and exceed daily and periodical sales goals.
Lorac Cosmetics / Prescriptives Cosmetics / Benefit Cosmetics
Phoenix Metro Area
Promotional Assistant / Freelance Makeup Artist
January 1999 - June 2001
Worked on an independent basis as a Promotional Assistant, Makeup Artist,
and Product Trainer for various cosmetic lines in the Phoenix Metro Retail
locations.
. Approached customers to increase clientele.
. Help plan, staff, schedule, and execute special events.
Human Resource Summary
. CSP, or Certified Staffing Professional is a credential earned by
individuals that pass examinations of labor and employment law
principles and ethical practices in federal and state employment laws.
. Experienced in recruitment, compensation, employee relations,
performance management,
training and development.
. Significant experience in the role of HR consultant for multiple
operations.
. Experience in the areas of compliance with ADA, FMLA, EEOC and all
areas of employment law.
. Proficient in developing, implementing and managing programs that
empower employees, enhance
customer satisfaction and optimize performance through the
use of fact-based quality processes.
Technical Knowledge
Proficient in Microsoft Office Suite, MAC OS, QuickBooks, Adobe
Illustrator, Adobe Photoshop, HTML Editor and Bullhorn Recruiting &
Staffing Software. Advanced knowledge of posting and search capabilities of
Career Builder, Jobing, and Monster.
Education
1997 California Beauty Academy, Concord, CA - Cosmetology & Aesthetics (CA.
License not current)
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