Terra Olinger

Objective Managing day to day tasks and completing the paperwork. Performing office

duties related to maintaining records, files, orders, etc. Assisting the staff and

clients. Answering calls and responding to the grievances.

Qualifications Able to type 50 wpm, data entry using both Microsoft Excel and Microsoft Word,

answering multiple phone lines, organized, and great with people.

Education 1994-1998 Lugoff-Elgin High School Lugoff, SC

High School Diploma

Fall 2010 Jefferson State Community College Birmingham, AL

Currently Attending

Work experience 2009-2010 Regions Bank / Teller

Selling Region’s products, answering phones, handling numerous transactions

accurately, balancing cash drawer, solving debit and credit issues, balancing

customer accounts, and ensuring quality customer service.

2008-2009 Talent Tree / O’Neal Steel Corporation

Assisted accounts receivable by scanning outgoing reports and entered received

payments into the database, filing, answering phones, and helping the department

find documents for auditing purposes.

2005-2006 Flower’s Baking Company / Sales Clerk

Received bread orders from Wendy’s across the Southeast, printed out credits and

debits for billing, distributed daily and weekly reports, and answered multiple phone

lines.

2004-2005 AmSouth Bank / Vault Teller

Responsibilities included, selling AmSouth products, handling numerous deposits

and withdrawals, required to complete at least 25 customer service calls per week,

answering multiple phone lines, delivering messages in a timely manner, checking

in/out shipment, distributing cash to other tellers as needed and being elected

“Customer Service Champion”, I was responsible for organizing activities to boost

the morale of my co-workers to ensure quality customer service.

2002-2003 Bhate Engineering Corp. / Receptionist

Answering multiple phone lines, filing, data entry, distributing incoming / outgoing

mail, some scheduling, and greeting clients. I entered concrete test results into the

database and then faxed the reports to the contractors.

1996-2002 Food Lion Grocery Store / CSM Assistant and Scan Analyst

Worked the cash register, checked in/out shipment, data entry, printing daily and

weekly reports, ensuring accurate pricing, distributing duties to cashiers, balancing

numerous cash drawers, making deposits, and answering multiple phone lines.

References

Regions Bank / AmSouth Bank O’Neal Steel Corporation

Sonya Monroe / Branch Manager Becky Lowman / Accounting

1601 Pinson Street 744 41st Street North

Bi rmingham, AL 35217 Birmingham, AL 35222

205-***-**** 205-***-****

Flower’s Baking Company Bhate Engineering Corporation

Todd Stone / Vice President Tommy Sanders / Accounting

900 16th Street North 5217 5th Avenue South

B i rmingham, AL 35203 Birmingham, AL 35212

205-***-**** 205-***-****

Food Lion Stores Inc. Talent Tree Staffing (O’Neal Steel)

Har ry Shannon / Store Manager Human Resource Department

610 Highway 1 South 3075 John Hawkins Pkwy

Lugoff, SC 29078 Bi rmingham, AL 35244

803-***-**** 205-***-****

Contact this candidate