Customer Service Sales
Resume:
J. Scott Crimins
Santa Ana, CA 92704
abjdta@r.postjobfree.com
Objective: Seeking a challenging and rewarding position which will utilize
my experience, attention to detail, interpersonal skills and
educational background.
Experience:
2005 - 2009 Pacific Advanced Civil Engineering, Inc., Fountain Valley
Buyer / Production Coordinator
. Responsible for the budgeting and ordering of office
supplies for the entire company, reduced paper costs by 20%
each year
. Oversaw quality control of engineering projects, ensuring
accuracy and meeting all deadlines
. Managed reprographics facility for three engineering firms
. Maintained printers and other equipment according to precise
requirements for engineering renderings
AIG Claim Services, Santa Ana
2003 - 2005 Claims Adjuster, Workers' Compensation
. Managed and maintained workers compensation claim files for
injured employees throughout Southern California
. Corresponded and worked closely with employers, injured
workers, doctors and lawyers
. Provided expert client and customer service relations
through the successful closing of numerous files
American Dental Technologies, Irvine
2000 - 2002 Outside Sales / Technician
. Sold laser accessories to dental offices throughout Southern
California and Las Vegas, NV
. Increased accessory sales by 30% in one year
. Maintained and repaired lasers, curing lights, intra-oral
cameras, and air abrasion machines
. Trained dental staff in the appropriate use of equipment
Unisource Corporation, Huntington Beach
1995 - 2000 Inside Sales / Merchandising / Buyer
Sold paper and janitorial supplies to customers
throughout Southern California
Increased top customer sales by 50%
. Responsible for the procurement of paper and janitorial
supplies from leading vendors
Ensured quality control and customer satisfaction with
superior service, relationship building and repetitive
review of top supplies and products
. Analyzed and maintained competitive price reports, realizing
significant cost containment for company
Education: California State University, Fullerton
Bachelor of Arts, Communications
Skills: Proficient in Microsoft Windows, Excel, Outlook, Word,
PowerPoint, PageMaker, Illustrator, Photoshop, SFD & CSW (Unisource
Software), IBM and Mac OS, type 40 wpm.
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