Customer Service Project

JUNE J. POST

***** *. **** **** ***. Bixby, OK 74008 * Phone: 918-***-****

SUMMARY OF QUALIFICATIONS

. Excellent interpersonal and organizational abilities. Strong

communication skills. Outstanding customer relation skills. Basic

Computer Skills include: MS Project, FrontPage, Word, PowerPoint,

Excel, Peoplesoft, and Restrac

PROFESSIONAL EXPERIENCE

DRILLING INFO, Austin Texas - October 2002 - September 2010

Contract Analyst - Land Department - Oklahoma Territory

. Gathered all leasing data once a month at varying dates throughout

DI's coverage area in Oklahoma.

. .

. Tested new data entry tools and systems for the company.

. This information was supplied throughout Drilling Info's coverage area

in eastern Oklahoma.

WILLIAMS COMMUNICATIONS, Tulsa Oklahoma - August 1999 - March 2002

Process Analyst - Business Systems Development (September 2000 - March

2002)

. Provide technical and project management support for Project Office

development.

. Work with the development and training of department project managers

and team.

. Develop, test and maintain Business Systems Development web-site.

. Consult with internal departments to enhance project delivery

abilities.

. Create, maintain, and publish project plans and project status

reports.

. Review and conduct the reconciliation of the monthly departmental

expense budgets and expenditures: including the identification and

reconciliation of inaccurate charges.

. Ensure adherence to internal project auditing criteria and

methodologies.

Human Resources Recruiter - Strategic Recruiting and Staffing (August 1999-

September 2000)

. Developed and maintained collaborative working relationships with both

internal and external customers in all recruiting activities.

. Utilized the Equal Employment Opportunity Laws to ensure hiring

objectives are maintained within Williams.

. Used staffing strategies to select the best candidates for the best

position.

. Efficiently utilized organizational and time management techniques and

incorporated Internet recruiting for an expedited hiring process.

. Worked on project teams, as the project sponsor for our division to

help us identify the best Human Resources software for our recruiting

needs.

Exemplary Accomplishments:

. Successfully fill approximately 15-20 requisitions per month, while

maintaining approximately 50-75 requisitions at all times.

. Exceed in customer service to both internal and external customers,

while juggling 70 hiring managers and hundreds of candidates at any

given moment.

THE SUNDANCE GROUP - CONTRACT RECRUITING, Tulsa Oklahoma, February 1999 -

July 1999

Technical / Technical Sales Recruiter

. Responsible for client development, negotiating fees, building

relationships, and recruiting qualified candidates for Networking and

Telecommunication Companies.

. Used staffing strategies to select the best candidates for the best

companies across the U.S.

MANAGEMENT RECRUITERS INTERNATIONAL, Tulsa Oklahoma, September 1997 -

February 1999

Recruiter / Sr. Project Coordinator

. As a Project Coordinator, I was responsible for recruiting on specific

positions primarily within the Networking and Telecommunications

industry. My roll as a Project Coordinator required me to work in a

team environment with other Recruiters to help us achieve our goals in

filling our client's positions.

. Specialized in Information Technology and Technical Sales, but also

have recruited for Vice Presidents of Human Resources, as well as

Business Analysts for financial institutions.

. Several of the clients I have recruited for are: WorldCom, Cisco,

Nortel Networks, 3Com, and Bank of Oklahoma.

Exemplary Accomplishments:

. #1 Project Coordinator the following months: May 1999, July 1999,

October 1999, and January 2000.

. Received Sr. Project Coordinator status in less than one year of

employment.

CDI CORPORATION, Tulsa Oklahoma, July 1996 - September 1997

Payroll Administrator / Administrative Recruiter

. Responsible for the administration of contractor's payroll.

. Responsible for scheduling and conducting interviews, recruiting

contract employees for The Williams Companies and other commercial

accounts, reformatting resumes and extensive customer service.

. Responsible for setting up drug screens and having background checks

conducted. Once a week our branch office was involved in QBS (Quality

as a Business Strategy) training.

EDUCATION

. BACHELORS OF SCIENCE DEGREE IN CRIMINAL JUSTICE - Northeastern State

University May 1997

. Bottom Line Project Management Course - PCI Global Inc. (November 2000)

. Human Resource Development Course - April 2000

* References available upon request

Contact this candidate