Jamone A. Lewis

678-***-**** ( abjdri@r.postjobfree.com

Career Focus - Human Resources Generalist

Recruitment, Interviewing & Hiring ( New Hire Orientation & Training (

Employee Relations

Compensation & Performance ( Benefits Administration ( Employment Laws &

Practices

Experienced HR Assistant seeks opportunity to advance to next level with

role supervising human resources department and support staff. Skilled in

coordinating all aspects of human resources activities and improving

function productivity/efficiency through incorporation of HRIS technologies

and related tools. Demonstrate versatility in adapting to diverse

industries and environments as well as the capacity for working

autonomously. Exhibit professionalism, diplomacy, and tact in handling

confidential and sensitive matters. Strong work ethic.

Core Competencies

HR Operations Improvement AA/EEO, FMLA, OSHA, COBRA Strategic Planning

Employee Assistance Plan Needs Analysis

HRIS Technology (EAP) Employee Grievances

Integration Legal & Regulatory Cost Savings & Control

Problem Solving & Compliance

Resolution Compensation Studies &

Employee Communications Analysis

PROFESSIONAL EXPERIENCE

Volt Workforce Solutions - Peachtree City, GA 2009-Present

Fortune 1000 global provider of talent, technology, and consulting

services.

Human Resources / Staffing Assistant - NCR

Provide administrative HR support to Program Manager and leadership team

overseeing account with technology company NCR in this volunteer role.

Recruit, place, and manage the performance of 35-40 temporary warehouse

employees. Assist with orientation/training of new hires, counsel employees

on company policies/procedures, and maintain employee database and

recruiting tracking systems. Process benefit updates, assist with weekly

payroll, create and advertise position vacancies, and assist with HRIS-

related projects.

. Improved client retention rate-decreasing turnover by as much as 30%--

by recruiting high-potential talent whose work ethic and commitment to

service are compatible with company expectations.

Atlanta Housing Authority - Atlanta, GA 2008-2009

Largest housing agency in Georgia and one of the largest in the nation,

serving 50K individuals through development, acquisition, lease, and

operation of affordable housing for low-income families.

Operations Specialist / Landlord Liaison

Supported department manager with a myriad of internal operations

activities ranging from collection, review, and processing of informational

data, business development, and financial reconciliation/oversight of the

Housing Choice program to marketing and quality assurance. Concurrently

provided counseling and advisory services on strategic marketing, rent

determination, and resolution of landlord-tenant issues to 4K+ landlords

and property managers. Ensured compliance with U.S. Department of Housing

and Urban Development (HUD) regulations.

. Eliminated more than half of documentation "bouncebacks" with creation

of a checklist for department staff to follow in reviewing

applications and supporting documentation from landlords and tenants.

. Brought 30+ new landlords into the mixed-income community housing

program through intense relationship-building and outreach/education

efforts demonstrating program features and benefits.

. Recouped more than $20K in previously uncollected payments to

landlords by creating Oracle-based running reports detailing the

status of each account, missing payments, overpayments, and similar

data.

. Selected over peers to manage quality assurance of documentation

before submission for processing.

Atlantic Southeast Airlines, Inc. (ASA) / Delta Airlines - Atlanta, GA

2006-2008

Regional carrier and Delta Connection partner serving 144 destinations;

subsidiary of Sky West, Inc.

Human Resources Specialist - Benefits Department

Reporting to the HR Manager, supervised administration of benefits-401(k),

Employee Stock Purchase Plan (ESPP), insurance

(medical/dental/life/disability)-for a contingent of 6K+ employees, hosting

information sessions and coordinating annual enrollment with plan/provider

representatives (United Healthcare, JP Morgan, Hartford, Great West). Also

managed recruitment, compensation/payroll, training, and regulatory

compliance; assisted management teams with headcount requirements; and

represented ASA during unemployment hearings.

. Recommended new methods for capturing time/cost savings, including

development of a user-friendly benefits enrollment system that

eliminated error-ridden paper processing.

. Subsequently requested to take the lead in facilitating the online

benefits enrollment process for all 6K employees due to experience and

skills working with the online system.

. Avoided a potentially costly and damaging claim of unfair treatment by

an employee by conducting a thorough investigation and compiling

documentation and evidence.

. Following SkyWest acquisition, assisted with hiring and performance

evaluation of new employees.

The Sygma Network, Inc. - Newnan, GA 2003-2006

$5B+ leading foodservice distributor to chain restaurants; subsidiary of

SYSCO employing 2,800 associates in 17 distribution centers supporting

delivery of 150M+ cases of product to nearly 14K restaurants annually.

Human Resources Assistant

Recruited in a key support role to the Human Resources Manager, serving as

the key point person in managing employment, orientation, training, and

workplace safety issues for a team of 20 warehouse employees. Screened and

interview new candidates, performed background checks, and verified

references; coordinated exit interviews and termination paperwork for

departing employees. Counseled supervisors and team leads regarding

appropriate application of company policies/procedures as well as

conformance to federal labor laws and OSHA protocols.

. Developed and implemented strategic HR initiatives that supported and

reinforced business objectives.

. Played key role in planning, development, and rollout of a new Human

Resources Information System (HRIS) by advising IT personnel regarding

desired functionality and features.

. Conducted an in-depth labor market analysis and salary survey critical

to establishing a fair compensation structure and performance rewards

system for warehouse personnel.

. Developed and led employee training on a variety of HR-focused issues

ranging from substance abuse and workplace safety to diversity and

sexual harassment.

. Earned praise from superiors for delivering exceptional performance,

including comments focused on skills in compensation analysis,

technology integration, needs analysis, and project management.

Additional Experience: Began career in law enforcement as a Special Deputy

Sheriff with Fulton County Sheriff's Department (2001-2003); subsequently

promoted to Special Deputy Sheriff II.

EDUCATION & CREDENTIALS

B.A.S. - Human Resources Administration and Development, Mercer University,

expected 2013

Completed a comprehensive job analysis for a student worker and training

plan for IT Department.

Workplace Training: Diversity (2009), Oracle (2009), Customer Service

(2006)

Technical Skills: MS Word, Excel, PowerPoint, Outlook, and Access, Oracle,

Ultipro, Remedy

Affiliations: Society for Human Resources Management (2007), Toastmasters

International (2008)

Volunteerism: Edgefield Baptist Church, Cancer Walk, Youth Program Leader,

Little League Baseball Coach

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