Robert J. (RJ) Hawk
*** ***** *** **** ********, SC 29169
Home: 803-***-****
E-mail: abjdr9@r.postjobfree.com
Program Knowledge
MS Office Suite (MS Word, Excel, PowerPoint) 97-2020 XP Edition,
Microsoft Access XP Edition, Quark Express, Adobe Photoshop, Adobe
Illustrator, Home Designer, flow cut 5, flow path 5, windows 95-7,
Ubuntu, Fedora, Mac os 9
Education
ITT-Technical Institute June 2008- March 2010
CNS- AS in Progress
Computer Drafting and Design
Current Studies of Operating System/PC Function, Microsoft Server
2003, Fedora 12, Win-XP, Networking, Cabling, AutoDesk AutoCAD 2008,
Intro to Drafting, Intro to AutoCad
IT Training Center (SC Vocational Rehabilitation Dept.) August 2006 -
July 2007
Auto CAD/GIS Program
Training in Auto Desk Auto CAD 2007, Land Development/Civil 3d 2007,
Inventor 2007, Architectural 2005, Arc View GIS 3.3, Arc map 9.2,
Midlands Technical College August 2001- May 2004
AA in Commercial Graphics
Studied Print/Graphic operations to include: printing press, graphic
editing/pre-press setup of documents, bindery skills, quality review
of printed documents
Experience
PAI (Kelly Services) March 2010-Current
Member Service Rep Mcdonalds, Essential Care, Essentail Staff Care,
Buffets
Assist Employees, Employers, Owner/Operators, Corporate managers with
issues,
enrolling in benefits, termination of benefits, Claims, refunds, check
tracers, Providers with claims, fax claims, and premium issues.
BlueCross BlueShield of SC (Kelly Services) November 2009-March 2010
Individual Membership Workflow
Performed mail run, worked with Pirs, Infp, sein, fulscrim bucket,
Inpvc, webinqim, o65conv, cpvc, ssno, involving outgoing and return
mail, updating totl and ces through data entry of changes made to
customer accounts, created inventory of supplies for 2 form supply
rooms, completed special projects assigned by High level Management,
disposing of return mail with out forwarding address after updating
customer records
Jiffy Lube Augusta Hwy. W.Columbia, SC June 2009- September 2009
Upper bay tech, Lower bay tech, Courtesy, Greeter
Captain D's West Columbia, SC October 2008-March 2009
cashier, cook, drive-thru, host, bus tables, serve drinks, make
additional purchases for customers, prep, assist kitchen, dish washer,
closer
Icon Identity Solutions (Remedy Intelligent Staffing) May 2008- August
2008
Fabricator/ Shipping Receiving
Build crates, Load Trucks, Welding, Grinding, Sheet metal, steel
cutting