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Customer Service Manager

Location:
Barksdale Afb, LA, 71110
Posted:
October 02, 2010

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Resume:

Desiree A. Gipson

Telephone: 254-***-****

*** ****** ****** ********* ***, LA 71110

Objective I am a bold individual striving for excellence; one who will have a name that will be

synonymous with hard work and endurance.

Experience 2010 OfficeMax Shreveport, LA

Technology Specialist: My responsibilities to manage electronic section

including printers, computers, monitors, hard drives, routers and more.

Another responsibility was to ensure that I met selling quotas each week in

max assurances. Also in charge of basic sales associates productivity,

customer services, returns, cash handling, and quotas each week in max

assurances. Also in charge of basic sales associates’ productivity, customer

services, returns, cash handling, and recover.

2009-2010 Office Max Killeen, TX

Basic sales associate. My job was to every customer while providing

excellent customer service to capture the needs of the customer. By listening

and understanding what the customers needed I sold the customer what was

best needed.

2008- 2009 H-E-B Killeen, TX

Central Check out Manager

In training to become a Central Check Out Manager. Manage productivity, sales accumulated

in department, ordering product, inventory levels, making out schedule, time management,

partner coaching and feedback, evaluations, and customer service.

2002- 2008 H-E-B Waco, TX

Healthy Living Manager

Manage productivity, sales accumulated in department, ordering product, inventory levels,

making out schedule, time management, partner coaching and feedback, evaluations, and

customer service.

Central Checkout Specialist/Trainer/ Cashier

Trainer at Regional Office with a program called Partner Learning. I help develop fast,

efficient, and friendly Cashiers.

Customer Service,Central Check Out,cashier Maintain a customer oriented environment on the

front-end

2003–2004 City of Waco Waco, TX

Tutor

Assisted middle school adolescents with home work assignments

Assisted in activities, projects, & special programs

2000–2002 Subway Waco, TX

LEAD (shift manager)

Administered inventory, bank deposits, & managed a crew of workers

Cashier, Sandwich artist, cleaned, cooked, & prepared food

Education 2000-2004 A. J. Moore Academy Waco, TX

High School Diploma.

Graduated Top 10 percent of Class

2004-2007 McLennan Community College Waco, TX

May 2006 Graduated from MCC with A. A. in general studies

graduated in May 2007 with an Associates of Art Degree in Business

Phi Theta Kappa

Dean's List

2006-2006 UTA @ Arlington through MCC Waco/Arlington, TX

• 2008-2008 UMHB Computer Graphic Design

• 2010 will graduate in August from Texas A & M –Central with a Bachelors Business

Administration and Computer information Systems.

Interest

4.0 GPA

Church, dance, Shopping, computers and basketball

References:

LaTonya Parker Melinda Schmidt

Ph: 254-***-**** Ph:254-***-****



Contact this candidate