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Customer Service Sales

Location:
Rohnert Park, CA, 94928
Posted:
October 15, 2010

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Resume:

Brittany Marie Ditto

** ******* **.

Rohnert Park, Ca 94928

949-***-****

abjdpr@r.postjobfree.com

PROFILE: Motivated to obtain employment in a challenging and rewarding

position. Experienced in working with both public and professionals.

Exceptional customer service skills and an excellent problem solver. Can

work independently or on a team. Always organized, eager to take on new

tasks and a fast to learn. Considered a loyal employee and dedicated

worker, known to go above and beyond expectations. Knowledge of computer

applications such as Microsoft Office, Word, Outlook, Excel, PowerPoint,

Internet Explorer, Arc GIS, ESRI

EDUCATION:

University of California, Los Angeles

2005

Bachelor of Arts Degree in Geography

WORK EXPERIENCE:

STEPHENS, McCARTHY, LANCASTER LLC

Sept. 2006-Present

. Inside Sales/Customer Service Rep-Maintain excellent

relationships between manufacturers and distributors

. Prepare Quotations

. Prepare Annual RFQ's

. Expert in 12 manufacturers product lines

. Negotiate pricing of key material

. Submit and Track purchase orders- Edit orders for prices, terms,

correct part numbers; Submit to factories; Expedite and monitor

ship status

. Resolve all problems with orders

. Resolve all problems with invoices

PLAYA DEL SOL/ STEVENSON TRAVEL Feb. 2006-Sept.

2006

. Reservations/ Sales Agent- Responsible managing reservations at

four hotel resorts.

. In charge of all online reservations

. Inside sales for hotel, spa, food, and wedding services

. Assisted accounting department in balancing customer accounts

and collecting payments

. Responsible for preparing brochure mail outs

. Provided customer service in response to guest's calls and

emails concerning travel options, questions on the resort,

activities, timeshares and payments.

DAVID W. EGGLESTON D.D.S.

June 2000- August 2005

. Back office assistant- Responsible for sterilizing instruments

and rooms, charting for hygienists, developing x-rays,

restocking all dental supplies and assisting professionals in

the practice.

. Front office receptionist- Responsible for assisting in daily

operations and patient services, checking in and out patients,

scheduling and confirming appointments, preparing new patient

files, submitting insurance claims and filing.

SKINNY DIP ICE CREAM Nov 2003-

April 2004

. Cashier- Responsible for taking orders, preparing food, and

processing payments

. Active in promoting new products and working all catering

events.

SADDLEBACK SPORTS

Seasonal/Summer 1998-2000

Lifeguard/Swim instructor- Responsible for monitoring multiple pools,

supervising member activities and the use of pool equipment. Knowledge of

life saving skills and trained to provide care to injured members. Water

safety/CPR certified.

Extracurricular Activities

Rohnert Park tennis league

Private swim instruction

Interests: Swimming, jewelry design, snowboarding, surfing, rock climbing,

mtn. biking, canoe/kayak, wake boarding.

References available upon request.



Contact this candidate