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Customer Service Sales

Location:
Laredo, TX, 78043
Posted:
October 15, 2010

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Resume:

Aixa Andino

(: Santiago Iglesias # ****, E. S nchez L pez San Juan, Puerto Rico 00921

(: 787-***-**** / (: abjdm3@r.postjobfree.com

Customer Service ( Project Coordination ( Event Planning ( Office Support

Energetic professional with a desire to continually learn and contribute to

different areas in a company. Committed to excel in all aspects of work and

welcomes having diverse responsibilities and collaborating with different

departments. Exceptional people skills ensure group harmony and

successfully pursuing collective goals. Bilingual in Spanish (fluent) and

English (intermediate).

* Bookkeeping: Experience in accounts payable and payroll focused on

details.

* Event Planning: Coordinated and assisted in planning activities of

various types.

* Office Support: Document management, filing, complex switchboards, typing

(80 wpm), Dictaphone (70 wpm).

* Customer Relations: Passionate working with public with a great deal of

respect and excellence.

* Application skills: Excel, Word, Outlook, Power Point, Corel WordPerfect,

and Juris Timeslips.

Key Contributions:

< Member of Activities Committee selecting suppliers and made purchases for

summer events and Christmas.

< Implemented new merchandise booth layout dramatically increasing cushion

sales and promoting faster inventory turnover of these cushions.

< Organized filing system, updated documentation to facilitate handling.

< Assigned to verify case load and distribute evenly to two lawyers.

Educational Background

Metropolitan University of P.R. B.A. in Office Administration (2007)

InterAmerican University of P.R. - Associate Degree in Secretary

Professional Experience

Customer Service Clerk - Mobilia Home Design

2008 - 2009

. Support sales efforts of a store selling modern furniture, provided

clients with product information, process cash and credit sales, claims

and any other sales related matter.

. Performed administrative functions such as handling between 25-30 calls a

day from clients and suppliers, filing, reconciling time sheets and

interact with suppliers. Prepared payroll for 5 employees and monthly

sales tax reports.

Legal Secretary (Contract Basis) - Correctional Health Services, Corp.

2006 - 2008

. Attended two lawyers who each handled approximately 150 cases: coordinate

and schedule investigations, coordinates meeting, interviews, booked and

prepared meeting facilities. Represented them in meetings.

. In charge of warrants and verified that the case records were ready for

court. Prepared and reconciled reports and statistics. Performed clerical

tasks such as: incoming mail, filing and distributing daily

correspondence including faxes and email; transcribe meeting minutes,

reports, telephone calls and visitors.

Experience While Studying

Legal Secretary - Toro, Col n, Mullet, Rivera & Sifre, P.S.C.

2005 - 2006

. Provide clerical support to three lawyers who handled civil,

environmental and bankruptcy cases. This included: typing copious drafts,

letter editing, minutes, reports, meeting schedules, telephone

conferences and depositions. Prepared correspondence to clients, legal

memorandums, filing of notices and motions in both federal and local

courts and agencies.

. Handled documents for filing in the Circuit Court and the Supreme Court

of PR, prepared legal index for the Public Notaries and enter expenses

and client billings into Timeslips.

. Assisted visitors, managed calls, mail processing, filing and acquisition

of attorney's supplies.

Receptionist (Contract Basis) - SONY Puerto Rico, Inc.

2004

. Support the entire office coordinating conference meetings, activities,

receiving visitors and handling over 50 calls a day. Collaborated with

Marketing Department, Human Resources and other support functions and

tasks as needed: filter calls, document management and conference room

schedules.



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