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Sales Customer Service

Location:
Centerville, UT, 84014
Posted:
October 15, 2010

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Resume:

Lain J. Duke

**** ********** **.

801-***-****

Centerville, UT 84014

abjdkm@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS

COMPUTER SKILLS

* Posses a strong working knowledge of computers and applications such

as Sales Force (CRM), Internet Explorer, MS Office (Outlook, Word,

Excel, PowerPoint).

BUSINESS SKILLS

* 10 years of Business to Business Sales Experience in Telecom /

Software, Food Service and Industrial & Manufacturing sectors

* BA in Business Management pending graduation June 2012

* Successful management of mid-sized business accounts as well as

national accounts

* Ability to overcome obstacles, achieve sales goals, and have the

ability to articulate ideas clearly and concisely in a variety of

settings, and the ability to work in a high-energy team environment

* Extensive organizational skills, motivated self- starter with

consistency, skilled in contract negotiation in order to complete the

close of a profitable sale.

SELECT ACCOMPLISHMENTS

Outside Sales Representative (J&J Seafood): Built sales from $2.6 million

to $6 million yearly in fewer than eighteen months at 15% sales margins.

Accomplished this task through unsurpassed quality, seven day a week

customer service and competitive pricing. Member of a well organized team

with one common goal.

Independent Food Consultant (Fish Warehouse Corp): Facilitated the setup of

the company, enabling it to properly function in the unique Las Vegas

Market. Conducted corporate meetings with major purchasing executives in

50% of the time it normally takes. Completed necessary paperwork to gain

approvals in order to conduct business. Built sales from $0 to $520,000

yearly in only two months time.

Distributor Sales Representative (Nicholas & Co): Built sales from $0 to

520,000 yearly in 24 months. Achieved 130% of budget during first year of

employment. Obtained sizable about of business with latitude restaurant

group through excellent customer service and quality.

Senior Account Executive (Qwest Corp): Achieved 106% of 2007 quota. Hit and

exceeded sales goals one month out of training. By the fourth month,

October 2007 sales were $27,151 in non recurring revenue and $1,757 in

monthly recurring revenue. Strong telesales skills. Coordinated the

complete phone setup for Procura (Home Health Services) in their Chicago

and Salt Lake City Offices. Miller Heiman certification obtained.

Client Relations Manager / Account Executive (Wagner Packaging): Exceeded

my first month's quota by 237% and fourth month's quota by 160%. Sold

Oakdell Egg Farm's their new pallet wrapping machines that exceeded

$41,000. Set up HACCP approved chemical program for Food Express Inc. and

Oscars Meats.

Lead Generation Representative (i365, a Seagate Company): Performed 80-100

cold calls daily that provided well qualified leads interested in i365's

State of the Art Software. Quickly helped prospect to identify their true

Data Backup & Disaster Recovery needs in order to stay compliant with

Federal guidelines like Hippa, Sox. Set appointments with accounts such as

Mead Johnson Nutritionals (Enfamil), Pioneer Athletics, Crown Lift Trucks,

Bansley & Kiener.

EMPLOYMENT HISTORY

* 05/2000-05/2002 J&J Seafood Co. - Las Vegas, NV (2001 Budget Sales

Achievement)

* 05/2002-05/2003 Pacific Seafood - Las Vegas, NV & Salt Lake City, UT

(2002 Budget Sales Achievement)

* 06/2003-09/2003 Elite Seafood & Provisions- Las Vegas, NV

(Helped Liquidate All Inventory & Assets)

* 09/2003-01/2004 Fish Warehouse Corp- Las Vegas, NV (Successfully

Opened New Division - Contract Work)

* 07/2004-07/2006 Nicholas & Company- Salt Lake City, UT (2005 Budget

Sales Achievement)

* 07/2006-12/2006 Ocean Beauty Seafood - Salt Lake City, UT (Received

Notable Letter of Recommendation)

* 04/2007-03/2008 Qwest Communications - Salt Lake City, UT (2007

Budget Sales Achievement)

* 03/200*-**-**** Wagner Packaging Solutions - Salt Lake City, UT

(Received Notable Letter of Recommendation)

* 07/2009-Present i365, a Seagate Company - Salt Lake City, UT (2010 Q2

Sales Contest Winner)

EDUCATION

? Columbia College - Salt Lake City, UT

BA Degree Business Management - Pending graduation June 2012; Current GPA

3.25



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