Customer Service Manager

OBJECTIVE

Accomplished student that is interested in

working in the administrative field and looking

for meaningful employment where I can apply my

skills and work ethic

EDUCATION

Bachelor of Science in Sport Management

State University of New York at Fredonia,

Fredonia NY

Honors: Major GPA: 3.56 ; GPA: 3.29 ; Dean's List

5 Semesters; Cum Laude

High School Diploma

Immaculata Academy, Hamburg NY

Honors: Advanced Regents Diploma; National Honor

Society - Vice President; President's

Scholarship (Full 4 year scholarship); Ranked

9th in class

SUMMARY OF QUALIFICATIONS

. Certified Professional Member of USA Gymnastics

. Knowledgeable in Dartfish Technology

. Proficient in Microsoft Office

. Type 66 Words Per Minute

EXPERIENCES

Competitive Head Coach, June 2007 - Present

Hamburg Gymnastic Club, Inc., Hamburg NY

. Trained gymnasts (Levels 4-10)

. Coached gymnasts to States, Regionals, &

National Junior Olympics

. Attended Region 6 & National Workshops, &

Regional Conferences for USAG

. Office related work for Competitive Team

. Event managed annual gymnastic shows

. Scheduled practices & competitive calendar

Empire State Games, July 2010 - Volunteer

LaSalle Lake, University at Buffalo, Buffalo NY

. Assisted officials with Canoeing and Kayaking

Races

Ball Girl, August 2009 - December 2009 - Volunteer

Event Management Class, Fredonia NY

. Worked at SUNY Fredonia's soccer & volleyball

team games

Assistant Manager Internship, May 2008 - August

2008

Hamburg Gymnastic Club, Inc., Hamburg NY

. Scheduled team & recreational classes

. Recruited new members

. Ordered team apparel & equipment

. Maintained equipment

. Helped organize website project

Sales/Cashier, July 2005 - September 2007

T.J.Maxx Co. #409, Blasdell NY

. Developed strong customer service & employee

relationship skills

. Completed tasks beyond expectations

. Developed good multitasking skills

Assistant Instructor, June 2003 - August 2006

Hamburg Gymnastic Club, Inc., Hamburg NY

. Assisted with coaching the Level 5 compulsory

team

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