Customer Service Manager

Jordahn Thompson

**** ******* **. #***

Colorado Springs, CO 80923

719-***-****

*********@*****.***

Profile

Experienced customer service manager looking for a career change with

opportunities for advancement with a growing company. Dedicated, self-

motivated employee with an ability to inspire co-workers to work as a team and

reach set goals.

Experience

Sales floor associate, Wal-Mart ; Colorado Springs, CO 04/10-10/10

Customer service in electronics department, Wireless sales consisting of

upgrades, device swaps and basic phone information to provide to customer.

Photo lab specialist, responsible for managing dry photo lab, including closing

procedures.

Swing Manager, McDonalds ; Colorado Springs, CO 2005-2010

Responsibilities: Overnight Manager, Closing Manager, Ran cash, crew, adhered

to standards for customer satisfaction and service excellence and restaurant

operations, also attended 2 management classes from Corporate Mcdonalds at

DTC in Denver

CSR, ICT group dba Virgin mobile; Colorado Springs, CO 2005-2006

Inbound technical support, outbound sales rep.

Security Forces, USAF Security Forces; Hill AFB, UT 2002-2004

Responsibilities: Security for Entry Control Point, Flight Line, Ammunition

Storage, and Base Housing

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