Customer Service Medical

*** * ***** *****

Street 606-***-****

Harrodsburg, KY E-mail

***** ********@hotmail.

com

Jana Heard

Objective My objective is to gain long term employment in a

company, with the opportunity for upward mobility.

Education 2000-2001 University of North Alabama Florence, AL

Pre-Medicine

. Degree not completed.

Work experience

September 2009 to the present

The Eye Associates of Danville

Receptionist/ Scheduler

My duties include answering the telephone, scheduling

patient appointments, scheduling surgeries, obtaining

pre-authorizations, refilling medicine requests,

checking in and checking out patients, filing charts,

and working with an electronic medical records system. I

also do any other duties that need to be performed.

March 2009-June 2009

Laurel Heights Nursing Home

State Registered Nursing Assistant

Assisted in the care and needs of patients in a nursing

home environment.

November 26, 2007 to July 3, 2008

The Briscoe Clinic at Baptist Regional Medical Center

Receptionist/Scheduler

My duties include answering the telephone, scheduling

patients, checking in and checking out patients,

preauthorizing medications, filing and pulling charts. I

also do any other duties that need to be performed.

November 18, 2004 to November 2007

The Medical Specialists of KY London, KY

Medical Records Technician

. My duties included getting charts ready for the

daily clinics.

. I uploaded, downloaded, imported, proof read and

corrected digital voice dictations for the doctors.

. I scanned all patient records into the Electronic

Medical Records system, for the Neurology and Pulmonary

departments.

. I fax dictations for the physicians.

. I check all of the billing for the dictations that

are not transcribed on site.

. I help with other duties as needed. For example,

I will help answer the phones for the office, help keep

the fax clear and cover the cardiology medical records,

if need be.

September 2003- November 2004

Huff Pharmacy Corbin, KY

Pharmacy Technician

My duties included filling prescriptions, stocking the

shelves, answering the phones, running the cash

register, and customer service.

Spring 2003- August 2003

YMCA CDC London, KY

Floater

My duties included rotating from class room to class

room to give the teachers their breaks. I had a chance

to experience every class room. The ages of the children

ranged from six weeks to school age.

September 2001- April 2002

Crockett Hospital Lawrenceburg, TN

Pharmacy Technician

My duties included stocking the different floors with

everyday items. I delivered needed medications to the

floors. I helped place orders for and stocked the daily

items for the pharmacy. I was also responsible for

checking the anesthesia cart, the epidural trays, and

nursing carts, for ICU and OB, to make sure that they

were properly stocked. I also did some basic filing

and, when needed, I would pull patient charts for

information needed.

References Available upon request.

Contact this candidate