Customer Service Medical
Resume:
Sharla Bass
Apache, OK *****
Employment Objective
To obtain a position in the medical industry where I can utilize my medical
secretary skills and abilities that I have acquired while able to
contribute my dedication to the employer.
Education
Great Plains Technology Center, Lawton, Oklahoma
ICD - 9 Coding, August 2003 to December 2003
CPT - 4 Coding, January 2003 to July 2003
Medical Transcription I & II, May 2002 to November 2002
Medical Terminology, January 2002 to April 2002
PCDI, Norcross, Georgia
Medical Billing, December 2005 to Present
Amarillo College, Amarillo, Texas
Dental Assisting and Radiology Technician, 1983 to 1985
Highlight of Skills & Abilities
. ICD-9 Coding
. Medical Transcription
. CPT-4 Coding
. Medical Terminology
. 10-Key
. Dictaphone
. Microsoft Office Products
. Over 20+ years of Excellent Customer Service
. Loyal & Dedicated Employee
Employment History
August 2007 to October 2009. I also worked part time as a contractor for
a company called MDS.(Medical Data Services). I worked with them part time
since I had a full time job already. I worked nights and one weekend a
month. I took off from my other job to do this at home. I also worked every
Sunday when I was not supposed to only when we got busy. I worked in the
radiology department with the hospital called Comanche County Memorial
Hospital.
1996 to Present. Crutcher's for the West, Lawton, OK. Sales Associate.
By my congenial and friendly manner, I am a customer relations and a
customer retention specialist. I have served many of the same clientele
for over 10 years. Responsible for customer service; inventory control,
and reporting to the owner the status of the current supply of individual
merchandise.
April 1993 to June 1996. Loves Country Stores, Lawton, OK. Assistant
Manager.
Supervision of staff; hiring & firing of personnel; training; store
inventory; ordering of products for gift shop, grocery, and restaurant;
accountability and balancing of all moneys taken in on shifts, and gas
and diesel paperwork. Acting Store Manager for 8 months.
October 1988 to March 1993. Anthony's Dept. Store, Lawton, OK. Sales
Clerk/ Customer Service. Retail sales; answering phones; ordering
merchandise; data entry in to company database; cash receivables &
payables; layaway department and credit accounts. Extensive customer
service.
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